Brittany Brunson
Baltimore,MD
Summary
Seasoned entrepreneur with a proven track record in small business operations and customer relations, notably at B&D Event Hall and LKAQ Daycare Center. Excelled in relationship building and strategic planning, significantly enhancing client satisfaction and repeat business. Skilled in financial management and team oversight, adept at delivering high-quality services and achieving remarkable event outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Hall Owner
B&D Event Hall
04.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Independent Event Planner
B&D Events
12.2020 - Current
- Streamlined event coordination through efficient communication with vendors and clients.
- Reduced costs without compromising quality through effective vendor negotiation and resource management.
- Implemented detailed risk assessments to ensure safety of attendees, staff, and property during events.
- Maintained high standards of professionalism while addressing challenges or issues that arose during events'' preparation or execution phase.
- Cultivated a reputation for excellence in the local market through consistent delivery of high-quality events tailored to individual client needs.
- Collaborated effectively with cross-functional teams to deliver polished events on time and within budget constraints.
- Achieved successful event outcomes by closely monitoring budgets and timelines.
- Increased event attendance with strategic marketing plans and targeted outreach efforts.
Owner/Childcare Provider
Little Kings and Queens Family Daycare
03.2014 - Current
- Maintained regular contact with families to ensure they were informed about their children's progress.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Introduced children to educational games and activities to boost learning.
Education
Early Childhood Care And Education - Childcare
Baltimore Community College
Baltimore, MD08.2009
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Team oversight
- Financial management
- Business planning
- Strategic planning
Certification
CPR/first aid
Daycare Trainings
90 hr childhood development
45 hr infant and toddler certificate
Timeline
Event Hall Owner
B&D Event Hall
04.2023 - Current
Independent Event Planner
B&D Events
12.2020 - Current
Owner/Childcare Provider
Little Kings and Queens Family Daycare
03.2014 - Current
CPR/first aid
Daycare Trainings
90 hr childhood development
45 hr infant and toddler certificate
Early Childhood Care And Education - Childcare
Baltimore Community College
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