Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Lopez

Westchester,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Intake Specialist

Thrive Healthcare INC.
04.2023 - Current
  • Responsible for transcribing all applicable information from intake referrals into WellSky and Salesforce accurately.
  • Collaborate closely with case managers, nursing directors and physicians to deliver top tier Home Health services for patients.
  • Coordinate services with other agencies such as therapy, wound care, pharmacies, to ensure optimal patient care.
  • Engage closely with patients to address any inquiries and serve as primary point of contact for resolving questions.

Assistant Recruiter/Scheduler

CareNet LA
09.2023 - 03.2024
  • Conduct phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
  • Schedule interviews for applicants and onboarding for new hire caregivers.
  • Increase client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.

Whole Body Associate Team Leader

Whole Food Market Inc.
05.2020 - 04.2023
  • Support Store Team Leaders in all areas of operations including inventory, safety, merchandising, and finance.
  • Collaborated in annual sales, expenses projections and budget preparations.
  • Schedule accordingly within the department needs, labor budget and team restrictions.
  • Train, develop, mentor, motivate and counsel Team Members in a manner that sustains a high performance team and minimizes turnover.

Whole Body Team Member

Whole Foods Market Inc.
05.2016 - 05.2020
  • Collaborated with team members to complete stocking tasks during peak business hours.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked closely with management to implement promotional strategies, driving sales, growth in the vitamin department.

Education

High School Diploma -

Venice High School
Los Angeles, CA

Skills

  • Data Entry
  • Intake Referrals
  • Compassionate communication
  • Critical Thinking Skills
  • Patient Scheduling
  • Data Entry
  • Medical Terminology
  • Microsoft Office Suite
  • WellSky Home Health EMR
  • Sling
  • Salesforce
  • Spanish Speaker

Timeline

Assistant Recruiter/Scheduler

CareNet LA
09.2023 - 03.2024

Intake Specialist

Thrive Healthcare INC.
04.2023 - Current

Whole Body Associate Team Leader

Whole Food Market Inc.
05.2020 - 04.2023

Whole Body Team Member

Whole Foods Market Inc.
05.2016 - 05.2020

High School Diploma -

Venice High School

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Wendy Lopez