Wendy Lowry
Waynetown
Summary
Highly skilled Release of Information Specialist with background in healthcare settings. Experience includes processing and responding to requests for patient health information, ensuring compliance with privacy laws, and maintaining confidentiality. Strengths lie in understanding HIPAA regulations, excellent organizational skills, and precise attention to detail. In prior roles, have improved efficiency in release of information processes while upholding stringent standards of patient privacy.
Overview
5
5
years of professional experience
Work History
Release of Information Specialist
Ciox
Lafayette
09.2019 - 02.2025
- On site and remote release of information
- In coming calls for record requests, faxed stat requests, mail in, inner office, email and patient in person requests.
- Processed requests for patients, third party, including but not limited to court proceedings, law enforcement, medical examiners, lawyers, third party requester and physicians for continuing care
- Processed and fulfilled requests for release of medical records in compliance with HIPAA regulations
- Maintained accurate and up-to-date electronic database of all released medical records, ensuring confidentiality and privacy
- Collaborated with healthcare providers to verify patient information and obtain necessary authorizations for release of medical records
- Responded promptly to inquiries from patients, attorneys, insurance companies, and other authorized parties regarding the status of their requests
- Performed quality checks on released medical records to ensure completeness and accuracy before delivery
- Maintained strict adherence to legal requirements when releasing sensitive or protected health information (PHI)
- Ensured compliance with state-specific regulations governing the release of mental health records or substance abuse treatment records
- Managed high-volume workload effectively by prioritizing urgent requests while maintaining accuracy in processing routine requests
Education
Associate of Applied Science - Medical Billing & Coding
Colorado Technical University-Online
Remote01-2013
Skills
- HIPAA compliance
- Customer and patient relations
- Proficient in Microsoft programs
- Patient Care
- Insurance Verification
- EMR Systems
- Medical Billing
- Medical Records
- Medical terminology
- Cerner proficient
- Epic proficient
- Key Admistrative skills
- Anatomy
- CTP, ICD 9 coding
- HCPCS
- Medical record management
- Data entry accuracy
- Record request processing
- Legal compliance
- Health information technology
Timeline
Release of Information Specialist
Ciox
09.2019 - 02.2025
Associate of Applied Science - Medical Billing & Coding
Colorado Technical University-Online