Wendy Lozano
Phoenix ,AZ
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Lins Grand Buffet to enhance guest satisfaction significantly. My ability to maintain composure and prioritize guest needs underlines my commitment to delivering outstanding results, showcasing my adeptness in both hard and soft skills without compromising service quality.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Waitress, Cashier and Hostess
Lins Grand Buffet
05.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Welcomed customers and helped determine their needs.
Education
Glendale Community College
6000 W Olive Ave Glendale, AZ 85302 United States 06.2022 - 05.2024
High School Diploma -
Maryvale Highschool
3415 N 59th Ave Phoenix, AZ 85033 United States05.2024
High School Diploma -
Arizona State University
1151 S Forest Ave Tempe, Az 85281 United States 05.2024
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Cool Under Pressure
Decision-Making
High Energy and Stamina
Languages
Spanish
Native or Bilingual
Timeline
Glendale Community College
06.2022 - 05.2024
Waitress, Cashier and Hostess
Lins Grand Buffet
05.2022 - Current
High School Diploma -
Maryvale Highschool
High School Diploma -
Arizona State University
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