Wendy Marie Peterson
Woodstock,Illinois
Summary
I am a highly motivated, passionate and detailed oriented person. Caring for patients health with over 29 years of experience. I am dedicated to helping patients achieve their optimal health. I provide superior patient care using effective communications and critical thinking skills.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
35
35
years of professional experience
Work History
Medical Assistant
CardinaLight Health and Wellness
08.2025 - Current
- Coordinated patient scheduling and managed appointment flow to enhance clinic efficiency.
- Assisted in administering medications and vaccinations, ensuring compliance with safety protocols.
- Conducted patient intake assessments, accurately recording vital signs and medical histories.
- Collaborated with healthcare providers to streamline communication and improve patient care processes.
- Implemented electronic health record systems, improving data accuracy and accessibility for staff.
- Monitored inventory levels of medical supplies, optimizing procurement processes to reduce waste.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
Patient Care Technician/Certified Nursing Assistant(CNA)- I Health Unit Coordinator(HUC)
Northwestern Medicine McHenry- Formerly (Northern Illinois Medical Center/Centegra Hospital)
09.1991 - Current
- Proficient in obtaining patient medical history and vital signs(i.e. temperature, blood pressure, pulse)
- Communicating patients concerns with the doctors and nursing staff
- Work well in a fast paced environment
- Can handle multiple tasks at one time
- Properly draw blood and collect patient specimens, while adhering to proper specimen handling using the preparation standards to guarantee quality and accurate laboratory results
- Assisting doctors with wound care, suturing and removal of, and placing post molds on fractures
- Gathering equipment for assisting doctors in performing exams
- Health Unit Coordinator(HUC)-
- Answering phone calls, paging doctors for the physicians in the Emergency Department
- Setting up the transfers for patients going to other facilities
- Processing orders in Epic ( electronic charting)
Operating Room Assistant
MercyHealth
06.2022 - 08.2025
- Assisted surgical teams by preparing operating rooms and ensuring availability of necessary instruments.
- Maintained cleanliness and sterility of surgical environments to meet safety standards.
- Collaborated with healthcare professionals to facilitate patient positioning and comfort during procedures.
- Managed inventory of surgical supplies, ensuring timely replenishment for uninterrupted operations.
- Assisted in transporting patients, Case carts and equipment before and during surgical procedures.
- Participated in OR suite turnaround procedures such as cleaning and case cart management.
- Opened and distributed sterile supplies during medical procedures.
- Supported patients during administration of anesthesia.
- Assisted surgical teams in complex procedures, contributing to successful patient outcomes.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Gowned and gloved staff to help team prepare for surgeries.
Endoscopy Technician
MercyHealth
06.2022 - 08.2025
- Operated endoscopic equipment to assist in diagnostic and therapeutic procedures
- Maintained sterile environment by adhering to infection control protocols
- Prepared patients for procedures, ensuring comfort and understanding of processes
- Collaborated with healthcare team to streamline workflow and enhance patient care
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Assisted medical staff by preparing patients for procedures.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
- Safeguarded patient privacy by adhering to strict HIPAA guidelines when handling sensitive medical information.
- Conducted sterilization of endoscopic instruments, reducing risk of infections.
- Assisted in collection of biopsy samples for further analysis, contributing to accurate diagnoses.
- Cleaned and disinfected endoscopic equipment and scopes according to infection control guidelines and standards.
Phlebotomist
Northern Illinois Clinical Laboratory(NICL)
06.1990 - 09.1991
- Drawing patients blood for lab tests.
Education
High School Diploma - High school or equivalent
Richmond-Burton High School
Richmond, Illinois06.1990
Other - Certified Nursing Assistant along with Nursing prerequisite classes
McHenry County College
Crystal Lake, Illinois09.1995
Skills
- Communicating with the other departments in the hospital about tests
- Maintaining patient flow in a busy Emergency Department
- CPR and First Aid Certificate - 10 years
- HIPPA professional through Northwestern Medicine McHenry 10 years
- Maintaining patient confidentiality in compliance with HI PPA - 10 years
- Crisis Prevention-nonviolent intervention training - 2 years
- Illinois EMSC Pediatric Disaster Triage - 1 year
- Department of Children and Family Services Mandated Reporter 1 year
- Knowledge of medical terminology - 10 years
- Excellent customer service skills - 10 years
- Epic Training - 5 years
- Phlebotomy
- Procedure assistance
Timeline
Medical Assistant
CardinaLight Health and Wellness
08.2025 - Current
Operating Room Assistant
MercyHealth
06.2022 - 08.2025
Endoscopy Technician
MercyHealth
06.2022 - 08.2025
Patient Care Technician/Certified Nursing Assistant(CNA)- I Health Unit Coordinator(HUC)
Northwestern Medicine McHenry- Formerly (Northern Illinois Medical Center/Centegra Hospital)
09.1991 - Current
Phlebotomist
Northern Illinois Clinical Laboratory(NICL)
06.1990 - 09.1991
Other - Certified Nursing Assistant along with Nursing prerequisite classes
McHenry County College
High School Diploma - High school or equivalent
Richmond-Burton High School