Wendy Moore
Cincinnati,OH
Summary
Wendy is a professional with over twenty five years of experience in customer services and management skills in the food service industry. Wendy has strong leadership skills and is a great team player. Wendy
displays excellent written and oral communication skills and is very punctual. Wendy is very patient and
shows a great amount of compassion towards working with customers. Wendy has great technical skills and is able to maintain work obligations under stress. This food service position will allow Wendy to practice skills and gain growth within the company.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Food Service Manager
Checkers
09.1999 - 09.2023
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
- Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Increased overall efficiency by optimizing staff schedules to meet fluctuating business demands.
- Developed strong relationships with vendors, negotiating favorable pricing on ingredients and supplies.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Maintained a high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Education
No Degree - Biology
Essex County College
Newark, NJHigh School Diploma -
St Vincent Academy
Newark, NY06.1983
Skills
- Production records
- Portion Control
- Purchasing
- Hiring procedures
- Serv-Safe Certificate
- Superior Customer Service
- Excellent Communication skills
- Team management
- Strong interpersonal skills
- Crew training
- PCI Compliant Cash Handler
Certification
- ServSafe Training
Timeline
Food Service Manager
Checkers
09.1999 - 09.2023
No Degree - Biology
Essex County College
High School Diploma -
St Vincent Academy
Similar Profiles
ASMITA CHHETRIASMITA CHHETRI
Cashier at CheckersCashier at Checkers
Gugu KhumaloGugu Khumalo
Cashier at CheckersCashier at Checkers
Nolwazi Zami KhumaloNolwazi Zami Khumalo
Money Market clerk at CheckersMoney Market clerk at Checkers
Nathan VillaNathan Villa
Cahsier at CheckersCahsier at Checkers
Lance GillLance Gill
Machinist at M&SMachinist at M&S