Wendy Moore
Burlington,N.J.
Summary
Hard-working and reliable individual with a strong commitment to delivering punctual and efficient service. Possesses a friendly demeanor and exceptional interpersonal skills, enabling the establishment of positive relationships with colleagues and customers. Proficient in order-taking, ensuring accuracy and attentiveness in every interaction. Motivated by a dedication to excellence, consistently striving to provide the best job possible. Additionally, possesses extensive knowledge of store business operations, contributing effectively to the overall success of the team.
Overview
9
9
years of professional experience
Work History
Receptionist/ Front Desk
Willingboro Family Dental
03.2022 - Current
- Answering phone calls, Assisting with administrative tasks, Fax documents, Make copies, sorting and distributing mail, works with dentrix, multi tasks effectively
- Assists walk-in patients, schedules patient appointments, helps patients with questions and issues, Collectinging payments from patients
- Efficiently processes updated patients information and payments into the database
Direct Support
Enable Inc.
Princeton, NJ
01.2017 - Current
- Assist consumers with everyday tasks
- Provided transportation to social outings, doctors appointments and other activities
- Assist consumers with money management, housekeeping, personal hygiene and other routine needs
Security Officer
U.S Security Associates
Lawrenceville, NJ
04.2016 - 10.2022
- Protect the company’s property and staff by maintaining a safe and secure environment
- Direct visitors and truckers to various parts of ground or buildings
- Answering telephones and transferring calls
Eligibility Reviewer / Team Lead
Conduent
02.2020 - 01.2022
- Performing routine call center activities concerning business products and services
- Assessing calls to provide service immediately, being transferred, or requiring follow-up for client resolution
- Gather all necessary information to update the database
Call Representative
Navent Credit Recovery
Mount Laurel, NJ
03.2016 - 04.2017
- Resolving problems
- Answering inquiries by clarifying desired information; researching, location and providing information
- Clarifying issues; researching and exploring answering and alternative solutions; implement solutions
- SEASONAL
Education
Business Administration And Management
Capella University
Minneapolis, MNDiploma -
Trenton High School
Trenton, N.J.S.O.R.A. Licensed NJ Security Officer -
12.2015
Completed a one month in-class program -
Mercer County Youth Connection
12.2015
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
Community Service
- Junior Achievement – going out to grade schools working with children with the assignments that were given to us from the director
- Volunteer Clerical Work - Working in school office, Filing paperwork, Typing Up Documents
- Private Duty Nursing, 03/14, 05/20, Caring For Disabled Family Member (Now Deceased)
Qualifications Summary
- Hard-working and reliable
- Punctual and efficient
- Friendly with a great personality
- Proficient in taking orders
- Motivated individual who is dedicated to doing the best job possible
- Knowledge of store business operations
Timeline
Receptionist/ Front Desk
Willingboro Family Dental
03.2022 - Current
Eligibility Reviewer / Team Lead
Conduent
02.2020 - 01.2022
Direct Support
Enable Inc.
01.2017 - Current
Security Officer
U.S Security Associates
04.2016 - 10.2022
Call Representative
Navent Credit Recovery
03.2016 - 04.2017
Diploma -
Trenton High School
S.O.R.A. Licensed NJ Security Officer -
Completed a one month in-class program -
Mercer County Youth Connection
Business Administration And Management
Capella University