Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Moran

Houston,TX

Summary

Dedicated team player with close to 5 years of customer service experience . Recognized by supervisors as quick learner, with excellent communication and critical thinking skills. Well versed in dealing with guest from diverse backgrounds.

Overview

5
5
years of professional experience

Work History

Milk Bank Tech

Texas Children Hospital
Houston, TX
08.2023 - 08.2024
  • Provided lactation education and counseling to pregnant women, new mothers, and their families.
  • Ensured that all products were properly labeled with expiration dates, lot numbers.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Security Officer

Texas Children Hospital
Houston, TX
08.2021 - 08.2023
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Warned persons of rule infractions or violations and evicted violators from premises.

Greeter

Texas Children Hospital (Reef Contractor)
Houston, TX
11.2020 - 07.2021
  • Enhanced customer service procedures and policies to improve support structures company-wide and boost customer satisfaction.
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Observed customers coming and going to protect store assets.

Infant Teacher

The Learning Experience
Houston, TX
05.2019 - 07.2020
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.

Education

Certificate - Medical Assisting

Houston Community College
Houston, TX
09.2020

High School Diploma -

Jack Yates High School
Houston, TX
05.2015

Skills

  • Quick learner
  • Good with Numbers and math
  • Organized multi-tasker
  • Fast and efficient service worker
  • Able to lift 50 pounds
  • Dedicated team player
  • Friendly and helpful
  • Excellent customer service
  • Fluent in Spanish

Timeline

Milk Bank Tech

Texas Children Hospital
08.2023 - 08.2024

Security Officer

Texas Children Hospital
08.2021 - 08.2023

Greeter

Texas Children Hospital (Reef Contractor)
11.2020 - 07.2021

Infant Teacher

The Learning Experience
05.2019 - 07.2020

Certificate - Medical Assisting

Houston Community College

High School Diploma -

Jack Yates High School

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Wendy Moran