Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Moran

Houston,TX

Summary

Dedicated team player with close to 7 years of customer service experience . Recognized by supervisors as quick learner, with excellent communication and critical thinking skills. Well versed in dealing with guest from diverse backgrounds.

Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.

Overview

5
5
years of professional experience

Work History

Milk Bank Tech

Texas Children Hospital
08.2023 - 08.2024
  • Provided lactation education and counseling to pregnant women, new mothers, and their families.
  • Ensured that all products were properly labeled with expiration dates, lot numbers.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Security Officer

Texas Children Hospital
08.2021 - 08.2023
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Warned persons of rule infractions or violations and evicted violators from premises.

Greeter

Texas Children Hospital (Reef Contractor)
11.2020 - 07.2021
  • Enhanced customer service procedures and policies to improve support structures company-wide and boost customer satisfaction.
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Observed customers coming and going to protect store assets.

Infant Teacher

The Learning Experience
05.2019 - 07.2020
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.

Education

BBA - Business Finance And Data Analysis

Rice University
Houston, TX
10-2025

Certificate - Medical Assisting

Houston Community College
Houston, TX
09.2020

High School Diploma -

Jack Yates High School
Houston, TX
05.2015

Skills

  • Quick learner
  • Good with Numbers and math
  • Organized multi-tasker
  • Fast and efficient service worker
  • Able to lift 50 pounds
  • Dedicated team player
  • Friendly and helpful
  • Excellent customer service
  • Fluent in Spanish

Timeline

Milk Bank Tech

Texas Children Hospital
08.2023 - 08.2024

Security Officer

Texas Children Hospital
08.2021 - 08.2023

Greeter

Texas Children Hospital (Reef Contractor)
11.2020 - 07.2021

Infant Teacher

The Learning Experience
05.2019 - 07.2020

High School Diploma -

Jack Yates High School

BBA - Business Finance And Data Analysis

Rice University

Certificate - Medical Assisting

Houston Community College

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