Wendy Motley
Summary
Seasoned insurance specialist with excellent planning and problem solving abilities. Offering several years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Insurance Specialist
CoremedX
Danville
08.2010 - Current
- Processed payments via telephone and in person with efficiency
- Responded to customer concerns and questions on daily basis
- Produced monthly statements to customers and assisted with requests that required information and clarification
- Used data entry skills to document statements
- Audited and corrected billing while posting documents with accuracy
- Work with personal injury and workers comp
Receptionist Administrator
Zachary Hariston, DDS
Danville
08.2000 - 09.2010
- Answered incoming phone calls, directing clients to individuals addressing specials needs
- Greeted incoming visitors, provided friendly care
- Kept receptionist area an clean environment
- Handled complaints and customer questions
Front Office Asst.
Hope Haven School
Blairs
10.2007 - 08.2010
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Provided administrative support to management team when needed.
- Retrieved messages from voicemail to forward to appropriate personnel.
- Greeted customers and provided assistance with inquiries.
- Maintained a clean front office environment including lobby area.
- Supported administrative tasks such as filing, data entry, and document preparation.
Education
Associate of Science - Medical Assistant
National Business College
Danville, Va 09.1991 - 05.1994
Skills
- Verification
- PreAuthorizations & Referrals
- Claims processing
- Billing accuracy
- Patient inquiries
- Payment processing
- Schedule appointments
- Personal injury, case coordination, and Worker’s Comp
Certification
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
References
- Alisha Scott, Office Manager and Former Employer, (336)-380-9590
- Shalonda King, Family Friend, (434)-251-8097
- Takiesha Walker, School board committee and former colleague, (434)-429-9242
Timeline
Insurance Specialist
CoremedX
08.2010 - Current
Front Office Asst.
Hope Haven School
10.2007 - 08.2010
Receptionist Administrator
Zachary Hariston, DDS
08.2000 - 09.2010
Associate of Science - Medical Assistant
National Business College
09.1991 - 05.1994