Wendy Moulton
Huddersfield, St. Mary,Jamaica
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Seafood Processor
Trident Seafoods
Kodiak, AK
07.2020 - 10.2021
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Ensured accurate inventory management through diligent tracking and documentation of incoming shipments, processed goods, and outgoing orders.
Park Service Attendant
Six Flags Great Adventure
05.2019 - 12.2019
- Enhanced visitor safety by promptly reporting any hazards or maintenance issues to park management
- Performed routine maintenance tasks, ensuring well-maintained facilities for visitors' enjoyment
- Provided excellent customer service, addressing visitor inquiries and concerns with professionalism and empathy
- Educated visitors on park rules and regulations, promoting adherence to preserve natural resources
- Improved park cleanliness by regularly patrolling park areas and picking up litter
- Worked controls, buttons, and switches to safely operate rides
- Remained alert and aware of safety regulations while operating rides
- Followed safety procedures and guidelines to maintain safe working environments
- Used equipment properly to avoid workplace hazards or injuries
- Maintained cleanliness of workstations, contributing to a well-organized work environment
- Maintained machinery to prevent overloads and avoid malfunctions.
Production Worker
Pacific Seafood
05.2019 - 10.2019
- Made sure that products were produced on time and are of good quality
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction
- Maintained front desk's concierge book to provide visitors with access to relevant information
- Coordinated transportation arrangements for guests, ensuring timely arrivals and departures
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences
- Managed front office operations of a busy hotel, delivering 5-star service to cultivate loyalty and satisfaction.
Concierge
Sand And Tan Beach Hotel
05.2016 - 03.2019
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction
- Maintained front desk's concierge book to provide visitors with access to relevant information
- Coordinated transportation arrangements for guests, ensuring timely arrivals and departures
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences
- Managed front office operations of a busy hotel, delivering 5-star service to cultivate loyalty and satisfaction.
Education
Front Office -
HEART College of Hospitality Services
Runaway Bay, St. Ann12.2010
High School Diploma -
York Castle High School
Brown Town, St. Ann10.2005
Skills
- Public Safety Awareness
- Record Keeping Abilities
- Conflict resolution techniques
- Cleaning and sanitation
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Time Management
- Customer Assistance
- Excellent physical ability
- Organizational capabilities
Certification
- NVQJ Level II Certificate In Front Office / Concierge.
- CSEC General Proficiency
Mathematics
English A
Social Studies
Chemistry
IT
- GCE
Human And Social Biology
Languages
English
Native or Bilingual
Timeline
Seafood Processor
Trident Seafoods
07.2020 - 10.2021
Park Service Attendant
Six Flags Great Adventure
05.2019 - 12.2019
Production Worker
Pacific Seafood
05.2019 - 10.2019
Concierge
Sand And Tan Beach Hotel
05.2016 - 03.2019
Front Office -
HEART College of Hospitality Services
High School Diploma -
York Castle High School