Wendy Myers

• Partnered with subject matter experts to validate instructional content for accuracy and relevance.
• Enhanced e-learning experience by designing interactive and engaging instructional materials.
• Developed multimedia presentations integrating audio, video, and graphics to enhance online course engagement.
• Performed in-depth needs analysis to enhance instructional quality and develop tailored training solutions.
• Analyzed current course offerings to identify gaps in existing curriculum.

• Produced engaging video, audio, and animated content for online learning platforms. Supported development of interactive learning materials to enhance user experience.
• Created and authored job aids to streamline operational processes and improve efficiency.
• Designed and implemented compliance training programs to ensure adherence to FDA regulations.
• Managed integration of training materials into learning management system, ensuring availability for users.

Developed and delivered training programs during a nine-month contract with the federal court's administrative office to ensure a smooth transition to Microsoft Office 365.

• Guided Microsoft Communication and Collaboration Technology Team as Microsoft Office subject matter expert, emphasizing latest features and distinctions from previous software.
• Designed and produced 13 hours of tailored training materials, encompassing online courses and job aids, to enhance knowledge transfer.

• Evaluated training and automation requirements for four Court units within the District.
• Led the design and implementation of automated systems training programs. Oversaw instructor-led classroom training and interactive online learning experiences. Championed on-the-job training initiatives to enhance employee skills.
• Created and implemented more than 16 courses to enhance educational offerings.
• Facilitated transition of over 600 users to new software platform.
• Coached over 30 federal judges in adopting new technology for efficient court communication and documentation. Facilitated monthly round table discussions to enhance skills and knowledge.
• Facilitated national Federal Court train-the-trainer courses, equipping trainers with essential skills and knowledge for effective instruction.

• Transformed organizational culture and business systems by identifying future automation and engagement opportunities. Achieved recognition as a dedicated problem-solver, consistently aligning solutions with organizational goals.
• Facilitated collaboration with management and key users to assess automation and training requirements.
• Achieved successful curriculum development and training material production, resulting in improved participant engagement. Delivered impactful training sessions that enhanced knowledge retention and skill application.
• Engineered and deployed more than 30 automated document systems, focusing on streamlining processes and improving accuracy.
• Guided system managers in setup, maintenance, and troubleshooting of automated systems.
• Assisted users in identifying needs through effective communication. Supported ongoing dialogue to foster engagement.