Wendy Roberts
Fayetteville,WV
Summary
Systematic healthcare administrative professional knowledgeable about working with facilities, patients and insurance companies to set up minor procedures and complicated surgeries. Well-organized and detail-oriented team player with good problem-solving, relationship-building and communication skills. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software]Athena. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software].
Overview
8
8
years of professional experience
Work History
Surgery Scheduler
Plateau Medical Center
Fayetteville, WV
09.2013 - Current
- Verified insurance coverage and obtained pre-authorizations.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Coordinated with facilities to set up surgeries for [Number] [Surgeon type].
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
High School Diploma -
Statesville Senior High School
Statesville, NC 06.1989 - 06.1989
Skills
Facility coordinating
Following up with patients
Verifying insurance
Obtaining authorizations
Customer Service
Planning and Coordination
Critical thinking
Teambuilding
Responsible
Interpersonal Communication
Cultural awareness
Reading comprehension
Compassion
Timeline
Surgery Scheduler
Plateau Medical Center
09.2013 - Current
High School Diploma -
Statesville Senior High School
06.1989 - 06.1989