Wendy Rogers
Dothan,AL
Summary
Hardworking Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
12
12
years of professional experience
2006
2006
years of post-secondary education
Work History
Server/Food Server Assistant
Outback Steakhouse
Dothan, Alabama
01.2025 - Current
- Provided excellent customer service to enhance dining experience.
- Took customer orders accurately and relayed them to the kitchen staff.
- Managed table settings and maintained cleanliness throughout the dining area.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Supported daily operations by restocking supplies and organizing workspace efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Stocked service areas with supplies during slow periods.
Pharmacy Technician
Publix
Panama City Beach, Florida
03.2019 - 08.2024
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Handled customer inquiries and provided exceptional service at the pharmacy counter.
- Collaborated with healthcare professionals to enhance patient care effectively.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Prepared prescription transfers to other pharmacies.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Entered prescription information into computer databases.
Housekeeping Supervisor
Americlean Services
Panama City Beach, Florida
01.2014 - 03.2019
- Supervised daily housekeeping operations to maintain high cleanliness standards.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Coordinated staffing schedules to ensure adequate coverage for all shifts.
- Managed inventory of cleaning supplies, ensuring availability and proper usage.
- Collaborated with management to implement improved cleaning procedures and practices.
- Resolved customer concerns promptly to maintain satisfaction with services provided.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Delegated work to staff, setting priorities and goals.
- Mixed water and detergents or acids to prepare cleaning solutions.
Education
Licensed Pharmacy Tech - Pharmacy Technician
Fortis College
Dothan, AL 11.2010 - 07.2012
Dale County High School
Midland City, ALSkills
- Customer service
- Order management
- POS operation
- Food safety
- Inventory management
- Time management
- Attention to detail
- Problem solving
- Workplace organization
- Regulatory compliance
- Interpreting and processing medication orders
- Pharmaceutical calculations
- Workflow optimization
- Supporting pharmacy operations
- Medication storage procedures
- Patient education and counseling
- Confidentiality and HIPAA
- Stocking shelves
- Prescription filling
- Medication labels
- Order verification
- Drug utilization review
- Drug classification
- Insurance verification
- OTC recommendations
- Intravenous admixture preparation
Timeline
Server/Food Server Assistant
Outback Steakhouse
01.2025 - Current
Pharmacy Technician
Publix
03.2019 - 08.2024
Housekeeping Supervisor
Americlean Services
01.2014 - 03.2019
Licensed Pharmacy Tech - Pharmacy Technician
Fortis College
11.2010 - 07.2012
Dale County High School