Summary
Overview
Work History
Education
Skills
Accomplishments
Loves Gods, being with my family and music of all kind.
Languages
Timeline
Generic
Wendy Rubio

Wendy Rubio

Fredericksburg,TX

Summary

A talented Administrator is highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside box for creative solutions.

Overview

5
5
years of professional experience

Work History

Field Administrator

RLI Recovery Logistics
Summerville, SC
09.2020 - Current
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Collected, validated, and distributed information to employees.
  • Entered and maintained departmental records in the company database.
  • Confirmed accurate completion of forms and reports for admission, transfer, or discharge of each program participant.
  • Managed payroll, transactions, invoicing, and budgeting to decrease financial inconsistencies.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Networked with industry professionals to foster partnerships and identify new and improved solutions.
  • Boss Name: Stephen Forrester
  • Contact Number: 1(864)722-3519

Agent

Primerica Insurance
Phoenix, AZ
10.2021 - 01.2022
  • Informed clients of policies and procedures.
  • Resolved caller issues quickly and thoroughly.
  • Obtained client information by answering telephone calls.
  • Advised customers about new products and assisted customers in determining the best Life Policies product for their needs.

CNA

Knopps Assisted Living
Fredericksburg, TX
03.2017 - 12.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facilities and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Education

GED -

Goodwill Excel Center High School
Austin, TX
05.2018

Skills

  • Staff Meetings
  • Information Confidentiality
  • Resourceful and Analytical
  • Business Development
  • Office Support
  • Administrative Support
  • Strategic Planning
  • Payroll Oversight
  • Recordkeeping and File Management
  • Verbal and Written Communication
  • Travel Arrangements
  • Budget Development
  • Data Communications
  • Customer Service
  • Planning and Prioritization
  • Expense Monitoring
  • Records and Database Management
  • Leadership
  • Problem-solving skills
  • Customer service abilities
  • Organizational skills
  • Customer service and care
  • Polite communication skills
  • Call management

Accomplishments

  • Supervised team of RLI Recovery Logistic staff members.
  • Achieved Money Trust by completing in paying on coming workers for their distance and time with accuracy and efficiency.

Loves Gods, being with my family and music of all kind.

Of course, the name is Wendy Rubio every morning I start by thanking the Lord for another day of being alive and my kids as well great in health. I am a Single Mother of 4 kids 3 girls and 1 boy Daniella 11, Gustavo 9, Lainie 7, and Honey 4 yr old. in my spare time, I love to listen to music or read I have now soon be 31yrs old and have become a homebody and love being at home shopping online and plants other than those things I just mentioned those are my main hobbies.

Languages

Spanish
Full Professional

Timeline

Agent

Primerica Insurance
10.2021 - 01.2022

Field Administrator

RLI Recovery Logistics
09.2020 - Current

CNA

Knopps Assisted Living
03.2017 - 12.2019

GED -

Goodwill Excel Center High School
Wendy Rubio