Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Sandoval

San Jacinto,CA

Summary

Hi, my name is Wendy.

Two quick traits that describe me are friendly and attentive.

Quick summary of my experience would be retail banking, sales, and excellent customer service abilities. I am knowledgeable in entry level positions. Open to any field/industry. Eager to learn, grow and create future financial stability. Core values are strong work ethic, dependable, honest, and always going above & beyond for the customer.

Overview

14
14
years of professional experience

Work History

Personal Banker

Wells Fargo
08.2012 - 08.2021
  • Cash Handling/30k limit on till
  • Worked in merchant line efficiently & effectively
  • Weekly meetings/training to strategize sales techniques to increase branch production and customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services, like IRA's, CD's, Credit Cards, Checking & Saving accounts.
  • Helped promote financial products by maintaining excellent service offering knowledge & referring clients to personal bankers.
  • Ability to manage multiple screens to verify account status/funds

Barista

Starbucks
02.2008 - 06.2017
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cashiering/Money handling
  • Open/Close protocol procedures

Education

GED -

School of Continuation
Bell, CA
06.2007

Skills

  • Strong written/verbal/communication skills
  • Emphasis on great customer service
  • Bilingual
  • Computer savvy/swift learner
  • Filing/answering phones
  • Microsoft office/word/data entry
  • Extremely organized & able to multi-task
  • Sales, upselling, building rapport
  • Adaptability in any environment
  • Cash-Handling/Cashiering

Timeline

Personal Banker

Wells Fargo
08.2012 - 08.2021

Barista

Starbucks
02.2008 - 06.2017

GED -

School of Continuation

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Wendy Sandoval