Wendy Saubel
Cathedral City,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.
Work History
Player Development
Agua Caliente Casino Resort & Spa
07.2021 - 09.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Manager
Upper Crust Pizza
03.2014 - 09.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Receptionist
Atomic Budz
01.2017 - 04.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
General Manager
Nesteggg Bookkeeping LLC.
01.2011 - 03.2013
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
Skills
- Data Entry
- Mail Handling
- Patient Charting
- Business Administration
- Scheduling Databases
- Client Correspondence
- Employee Management
- Quality Control
- Microsoft Office
- Office Administration
- Log Activities
- Staff Management
- Team Leadership
Timeline
Player Development - Agua Caliente Casino Resort & Spa
07.2021 - 09.2021
Receptionist - Atomic Budz
01.2017 - 04.2017
Manager - Upper Crust Pizza
03.2014 - 09.2019
General Manager - Nesteggg Bookkeeping LLC.
01.2011 - 03.2013
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