Wendy Smith

Assisted in collecting demographic data for new and existing patients, promoting accurate entry into automated registration and scheduling systems.

Provided cost estimates to self-pay patients, fostering transparency regarding service fees.

Supported the collection of medical information through structured intake formats for electronic medical records.

Operated the automated scheduling system to manage various appointment types.

Addressed inquiries from patients and physician offices about cancellations for primary care and new patients.

Conducted confirmation calls with patients prior to scheduled appointments to enhance attendance rates.

• Performs related clerical duties; entering information into system, collecting forms.
• Verifies co-pays and coverage
• Verifies and updates demographic and insurance information
• Collect fees as appropriate and answering phones
• Take messages and send consults to doctor.
• Reconciles daily patients receipts.
• Schedule and cancel appointment
• Courtesy calls for appointment
• Check in/ Check out patients

• Greet patients, check in/check out patients
• Data Entry
• Answering and route calls and take accurate messages
• Schedule patients appointments
• Complete medical records request
• Distribute mail
• Filing
• File and complete patient records
• Oder supplies
• Verify copays and coverage
• Scanned EOBs into systems
• Full-time

• Greet patients, ascertaining their needs and directing them accordingly.
• Performs related clerical duties; entering information into systems, collecting forms; and completing medical charts entries.
• Collecting fees as appropriate and answering phones.
• Registers new patients, verifies and updates demographic and insurance information.
• Verify copays and coverage
• Monitors reception area and patient flow.
• Reconciles daily patient receipts
• Provides other clerical support and department duties as necessary.
• Full-time