Wendy Tercier
St. Petersburg
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
16
16
years of professional experience
Work History
Waitress
Billy's Stonecrab and Seafood
Tierra Verde
04.2024 - 06.2025
- Provided excellent customer service in a fast-paced seafood restaurant environment.
- Delivered food and beverages promptly to tables, ensuring customer satisfaction.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Trained new staff on service standards and restaurant protocols effectively.
Waitress
The Drunkin Taco
Ft Lauderdale Beach
01.2015 - 07.2017
- Assisted guests with making menu choices in an informative in helpful manner
- Regularly checked on guest to ensure satisfaction with food course and beverage
- Move tables and chairs to outside walkway and re-stacked them at the end of the night shift
- Managed 4-10 tables at a time depending on size of staff
Waitress/Bartender
Flanigans Seafood Bar and Grill
North Miami
02.2009 - 08.2013
- Delivered exceptional friendly and fast service
- Attentive to guests, knowledgeable of menu and alcohol
- Up sold food and drinks to meet restaurant quotas successfully
- Skillfully anticipated and addressed guests' needs
- Promptly and accurately input orders
- Worked well with team members
Education
Bachelors - English, History
Florida International University
Miami04.2013
Skills
- Attention to detail
- Basic Math Skills
- Ability to Multitask
- Clear communication skills
- Use of point-of-sale systems
- Positive attitude
- Proactive and Attentive
Personal Information
Date of Birth: 09/27/88
REFERENCE
- Ed Medley- Billy's Stone Crab Owner (727) 804-0848
- Matt Caivano - Former Flanigans Manager (754) 234-0412
Timeline
Waitress
Billy's Stonecrab and Seafood
04.2024 - 06.2025
Waitress
The Drunkin Taco
01.2015 - 07.2017
Waitress/Bartender
Flanigans Seafood Bar and Grill
02.2009 - 08.2013
Bachelors - English, History
Florida International University