Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Wendy Thibault

Concord,NH

Summary

Creative Business Owner with exceptional background spent in the Retail and Direct Sales Industries. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

9
9
years of professional experience

Work History

Business Owner

Pampered Chef
07.2014 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.

Sales Associate

Home Goods
10.2022 - 10.2023
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Associate of Arts - Fashion Merchandising

Champlain College
Burlington, VT
05.1984

Skills

  • Customer Service
  • Project Management
  • Employee Training
  • Business Administration
  • Staff Management
  • Attention to Detail
  • Coaching and Mentoring
  • Team Collaboration and Leadership
  • Vendor Relationship Management
  • Strategic Decision-Making
  • Entrepreneurial Personality
  • Social Media Marketing

Additional Information

* Worked in the Concord High School as a substitute teacher for 2 years.

* Teen counselor for a youth summer camp 3 years

* Homeschooled 3 of my children from Elementary to Middle School and 2 of them completed High School

* Was an Office Administrator for a Physical Therapist and Massage Therapist. Ran their business to include, invoicing, preparing reports, payroll,

accounts receivables, scheduling of patients for both practices.

Timeline

Sales Associate

Home Goods
10.2022 - 10.2023

Business Owner

Pampered Chef
07.2014 - Current

Associate of Arts - Fashion Merchandising

Champlain College

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Wendy Thibault