Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Will

Los Angeles,CA

Summary

Results-focused Cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

15
15
years of professional experience

Work History

Esthetician

Wendy Will Esthetics
03.2019 - Current
  • Fostered friendly, warm, and exceptional customer experience.
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Analyzed skin condition and made appropriate product recommendations.
  • Advised clients on proper home-care regimens.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.

Esthetician

Bliss Spa
07.2017 - 12.2019
  • Created repeat business by developing long-term relationships with regular customers.
  • Performed consultations for patients before scheduling treatments.
  • Informed guests of appropriate products available to increase retail sales.
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.
  • Welcomed clients arriving for appointments.
  • Educated patients on treatment options.

Cosmetologist

Dysona Salon
01.2010 - 05.2015
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

Hairstylist

A Style Of Your Own Salon
08.2008 - 06.2009
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.

Education

Associate of Arts - Business

Los Angeles Trade Technical College
Los Angeles, CA
02.2023

Licensed - Skin Therapy

Los Angeles Trade Technical College
Los Angeles, CA
06.2017

Licensed - Cosmetology

Marinellos School of Beauty
Inglewood, CA
12.2007

Skills

  • Excellent Team Player
  • Sanitization
  • Supply Management
  • Customer Consultation
  • Sales Background

Timeline

Esthetician

Wendy Will Esthetics
03.2019 - Current

Esthetician

Bliss Spa
07.2017 - 12.2019

Cosmetologist

Dysona Salon
01.2010 - 05.2015

Hairstylist

A Style Of Your Own Salon
08.2008 - 06.2009

Associate of Arts - Business

Los Angeles Trade Technical College

Licensed - Skin Therapy

Los Angeles Trade Technical College

Licensed - Cosmetology

Marinellos School of Beauty

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