Wendy Wilson
Honolulu
Summary
Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
John M. Nagamine M.D.
Kailua
04.2012 - 02.2025
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments and managed patient flow.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Associate of Applied Science - Medical Assistant
Med Assist School of Hawaii
Honolulu04-2012
High School Diploma -
James Campbell High School
Ewa Beach05-2003
Skills
- Appointment scheduling
- Customer service
- Communication skills
- Patient assessments and care
- Injection administration
- Clinical documentation
- Check-in coordination
- Clinical and administrative support
- Complex Problem-solving
- Administrative skills
Timeline
Medical Assistant/Front Desk Receptionist
John M. Nagamine M.D.
04.2012 - 02.2025
Associate of Applied Science - Medical Assistant
Med Assist School of Hawaii
High School Diploma -
James Campbell High School
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