Phyllis Craig
Chico,CA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 15 years.
Overview
14
14
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
Enloe Medical Center
12.2015 - 05.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
Medical Assistant/Receptionist
Chico Cardiology
03.2005 - 12.2015
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Education
Medical Assisting/Front Desk
Career West Academy
Chico, CASkills
- Data Entry Software
- Clerical Support
- Certified Medical Administrative Specialist
- Inventory Oversight
- Patient Callbacks
- Records Maintenance
- Creative Solutions
- Taking Client Histories
- Appointment Scheduling
- Telephone Etiquette
- Call Transfers
- EMR Systems
- Front Desk Operations
- Reminder Calls
- HIPAA Guidelines
Timeline
Medical Assistant/Front Desk Receptionist
Enloe Medical Center
12.2015 - 05.2019
Medical Assistant/Receptionist
Chico Cardiology
03.2005 - 12.2015
Medical Assisting/Front Desk
Career West Academy
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