Wendy Wineinger

• Mentored junior sales staff to enhance their selling techniques and achieve individual performance targets consistently.
• Delivered persuasive sales pitches and product demonstrations to key decision-makers, securing high-value contracts for the company.
• Attained expert knowledge of product offerings through regular training sessions and self-directed learning, enabling persuasive communication with potential customers.
• Crafted compelling proposals that addressed specific pain points of clients while highlighting the competitive advantages of our products or services.
• Exceeded quarterly sales quotas consistently through diligent prospecting efforts and effective time management skills.

• Coordinated cross-functional projects to achieve organizational goals.
• Developed training programs for enhanced employee performance.
• Trained staff on best practices to enhance service delivery.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Investigated billing disputes and resolved issues for high level Preferred Credit card accounts.

• Compiled daily reports to summarize team activities and customer interactions.
• Resolved customer inquiries by providing timely and accurate information.
• Stepped in as Unit Manager, overseeing 15 representatives motivated reps on productivity at a 98% accuracy standard.