Wendy D. Phillips
Parkville,MD
Summary
Detail-oriented Accounts Payable Specialist skilled in handling diverse range of accounts payable functions with accuracy, efficiency and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines and strict financial controls. Accustomed to delivering superior performance in autonomous or team-focused environments.
Overview
12
12
years of professional experience
Work History
Accounts Payable Specialist
The Pete Store LLC
01.2021 - Current
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Weekly check runs and on Demands
- Reached out to vendors and customers to verify information and follow up on client issues.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
Accounts Payable Coordinator
Alban Tractor, Co. Inc
11.2019 - 12.2020
- Reviewed all invoices for appropriate documentation and approval prior to payment
- Completed month-end closings with journal entries and reconciling accounts.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Prioritizes invoices according to cash discount potential and payment terms
- Processes check requests
- Responds to all vendor inquiries
- Reconciles vendor statement, researches and corrects discrepancies
- Assists in month end closing
- Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
- Performs other duties and assists with other projects as assigned
Credit Customer Service Representative
Alban Tractor, Co. Inc.
10.2015 - 11.2018
- Contact assigned customers to collect past due balances
- Processes customer payments through credit card software
- Reconciled assigned customer accounts on a monthly basis
- Requests checks for customer refunds
- Assisted with the processing of invoices through customer portals along with setting up cash accounts and credit applications
- Reviewed and researched credit balances, statements, unapplied payments and check remittance issues
- Worked with customers to answer questions, resolve disputes and research discrepancies.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Received inbound customer calls related to credit and accounts receivable.
- Researched and resolved customer complaints and disputes related to credit card accounts.
- Built strong relationships with customers to increase retention and loyalty.
Accounts Receivable Collection Specialist
Morris Schneider Wittstadt, LLC
03.2013 - 05.2015
- Prepared and maintained an accurate aging report along with other various reports for over 50+ clients
- Responsible for performing credit collections on past due accounts in the range of current to delinquent
- Making decisions with cleared authority to write off balances according to strict guidelines
- Conducted account research and analysis to invoices making sure payment would be made
- Worked closely with the billing department to ensure invoices were billed in a timely fashion
- Reached out to clients via email, phone and client websites on a daily/weekly basis to ensure payment was made in a timely fashion
- Assisted team members in completing their work when needed
Foreclosure Processor
Post Sale
08.2011 - 03.2013
- Requested reinstatement and payoff quotes for FDCPA, Demand and bid workup
- Scheduled publication with the newspaper for Trustee sales
- Updated firm and client sites in a timely fashion throughout the foreclosure process
- Gather all documents that are needed for the Report of Sale and Trustee Deed recording
- Requested checks to send documents to the county clerk’s office for recording
Education
Mergenthlar Vocational Technical High School
1986
Skills
- Training on Cyber Security
- Maintaining Strict Confidentiality
- Invoice Processing
- Adobe Systems Adobe Acrobat
- Vendor Engagement
- Resolving Discrepancies
- Microsoft Excel
- Microsoft Word
- Microsoft Windows
- Payment Processing
- Accounts Payable and Accounts Receivable
- Statement Reviews
- Data Entry and 10-Key
- Microsoft Outlook
Timeline
Accounts Payable Specialist
The Pete Store LLC
01.2021 - Current
Accounts Payable Coordinator
Alban Tractor, Co. Inc
11.2019 - 12.2020
Credit Customer Service Representative
Alban Tractor, Co. Inc.
10.2015 - 11.2018
Accounts Receivable Collection Specialist
Morris Schneider Wittstadt, LLC
03.2013 - 05.2015
Foreclosure Processor
Post Sale
08.2011 - 03.2013
Mergenthlar Vocational Technical High School
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