Wendy E Martinez-Ochoa
Amityville ,NY
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Dave And Buster
395 Brooklyn Gateway, NY 11239
10.2021 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Tax Preparer
D & R Agencies
Copiague & Bayshore NY
01.2018 - Current
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
Accounting Clerk
Dave & Buster's
Massapequa & Brooklyn Gateway NY
03.2020 - 04.2022
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed accounts payable and receivables.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Analyzed and verified employee expense reports for accuracy.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
Bartender Shift Manager
Dave & Buster's
Sunrise Mall, Massapequa NY 11758
02.2020 - 10.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Server
Dave & Buster's
Sunrise Mall, Massapequa NY 11758
02.2018 - 02.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Supermarket Cashier
Ctown
Amityville, NY
05.2016 - 01.2018
- Operated cash register to accurately process and record customer payments.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Amityville Memorial High School
Amityville, NYSkills
- Staff Development Talent
- Learning Strategies
- Hiring and Training
- Personnel Recruiting
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Dave And Buster
10.2021 - Current
Accounting Clerk
Dave & Buster's
03.2020 - 04.2022
Bartender Shift Manager
Dave & Buster's
02.2020 - 10.2021
Server
Dave & Buster's
02.2018 - 02.2019
Tax Preparer
D & R Agencies
01.2018 - Current
Supermarket Cashier
Ctown
05.2016 - 01.2018
High School Diploma -
Amityville Memorial High School