Wendyjean Winder
Phoenix,AZ
Summary
Dynamic Training Manager and Support Manager at Bulwark Exterminating with a proven track record in enhancing employee productivity and morale through effective on-boarding and customer/training programs. Expert in management and customer service, demonstrating exceptional communication skills and a commitment to excellence. Achieved significant improvements in team performance and client satisfaction, leveraging both program optimization and caregiving capabilities. Employee is a certified medical assistant and has worked in geriatrics well being CPR certified.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Training Manager / Support Manager
Bulwark Exterminating
07.2021 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
Babysitter
Self-employment
02.2018 - Current
- Taught young children
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Senior Caregiver
Self Employed Services
08.2020 - 01.2023
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
Education
Bacholer Of Health Care Administration - Health Administration
Brigham Young University - Idaho
Rexburg, IDPremedicine
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZSkills
- New hire on-boarding
- New Employee Training
- Program Optimization
- Management
- Customer Service
- Caregiving
Certification
- CMA - Certified Medical Assistant
- First Aid/CPR Certified
Accomplishments
- Led safety and leadership courses in United States, Asia and New Zealand.
- Trained more than 50 full time associates and 100 flex-time associates.
Timeline
Training Manager / Support Manager
Bulwark Exterminating
07.2021 - Current
Senior Caregiver
Self Employed Services
08.2020 - 01.2023
Babysitter
Self-employment
02.2018 - Current
Bacholer Of Health Care Administration - Health Administration
Brigham Young University - Idaho
Premedicine
Maricopa Community Colleges - Paradise Valley Community College
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