Summary
Overview
Work History
Education
Skills
Aviation
Timeline
CustomerServiceRepresentative

Wendy Lee Kleppinger

Sarasota,FL

Summary

Accomplished sales and marketing professional who is experienced and relevant in today's competitive new home sales environment

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Ross Aviation
Sarsota, FL
03.2018 - 04.2021
  • Developed high trust relationships with affluent clientele and earned reputation for exceeding service standard goals
  • Implemented work flow systems to improve service response time
  • Achieved record fuel sales and increased rental income


Sales Representative

Dreamfinders Homes
Austin, TX
05.2017 - 01.2018
  • Orchestrated strategic re-grand opening to jolt sales in non-performing community
  • Collaborated with design team on finish out packages to reduce time from start to sale and increase sales retention
  • Audited and corrected inventory home pricing to restore profit margin

Sales Manager

Adam Wilson Homes
San Antonio, TX
01.2016 - 07.2016
  • Implemented engaging social media marketing campaigns in conjunction with special events
  • Procured buyers for luxury custom homes including lot selection and plan design
  • Developed strategic Realtor relations to sell inventory and free up investment capital

Sales Representative

Chesmar Homes
San Antonio And Austin Texas, Texas
04.2013 - 07.2015
  • Developed and delivered personalized video presentations to convey brand benefits to online customer audience
  • Boosted profits with selective customization
  • Implemented creative marketing strategies on inventory homes to close out community ahead of schedule
  • Trained and mentored new sales representatives, including the current Vice President of Sales
  • Diffused post close-out community crisis due to community septic failure and earned customer loyalty with strong public relations. At this time I was working in another division and received no additional compensation for my efforts.

Sales Representative

Pulte Homes
San Antonio, TX
12.2009 - 04.2013
  • Drew on strong Realtor relationship to close out all remaining homes in unmanned community
  • Consistent top producer across all price points and market conditions
  • Developed and delivered dynamic, in-depth marketing presentations to executive management that provided key insights for product development and delivery to market

Sales Manager

Ryland Homes
San Antonio, TX
03.2003 - 12.2007
  • Promoted from rookie sales representative to sales manager within three years
  • Recognized by CEO as distinguished sales trainer and leader
  • Repositioned lowest performing community in public relations crisis and made it a popular, high producing neighborhood.

Education

Bachelor of Arts - History

University of South Florida
Tampa, FL
05.2022

Skills

  • Sales Training and Leadership
  • Interdepartmental collaboration
  • Social media campaigns and events
  • Market research and analysis
  • Process Improvement
  • Product re-positioning

Aviation

Student pilot preparing to solo

Timeline

Customer Service Representative

Ross Aviation
03.2018 - 04.2021

Sales Representative

Dreamfinders Homes
05.2017 - 01.2018

Sales Manager

Adam Wilson Homes
01.2016 - 07.2016

Sales Representative

Chesmar Homes
04.2013 - 07.2015

Sales Representative

Pulte Homes
12.2009 - 04.2013

Sales Manager

Ryland Homes
03.2003 - 12.2007

Bachelor of Arts - History

University of South Florida
Wendy Lee Kleppinger