Wendy Lee Kleppinger
Sarasota,FL
Summary
Accomplished sales and marketing professional who is experienced and relevant in today's competitive new home sales environment
Overview
15
15
years of professional experience
Work History
Customer Service Representative
Ross Aviation
Sarsota , FL
2018.03 - 2021.04
- Developed high trust relationships with affluent clientele and earned reputation for exceeding service standard goals
- Implemented work flow systems to improve service response time
- Achieved record fuel sales and increased rental income
Sales Representative
Dreamfinders Homes
Austin , TX
2017.05 - 2018.01
- Orchestrated strategic re-grand opening to jolt sales in non-performing community
- Collaborated with design team on finish out packages to reduce time from start to sale and increase sales retention
- Audited and corrected inventory home pricing to restore profit margin
Sales Manager
Adam Wilson Homes
San Antonio , TX
2016.01 - 2016.07
- Implemented engaging social media marketing campaigns in conjunction with special events
- Procured buyers for luxury custom homes including lot selection and plan design
- Developed strategic Realtor relations to sell inventory and free up investment capital
Sales Representative
Chesmar Homes
San Antonio And Austin Texas , Texas
2013.04 - 2015.07
- Developed and delivered personalized video presentations to convey brand benefits to online customer audience
- Boosted profits with selective customization
- Implemented creative marketing strategies on inventory homes to close out community ahead of schedule
- Trained and mentored new sales representatives, including the current Vice President of Sales
- Diffused post close-out community crisis due to community septic failure and earned customer loyalty with strong public relations. At this time I was working in another division and received no additional compensation for my efforts.
Sales Representative
Pulte Homes
San Antonio , TX
2009.12 - 2013.04
- Drew on strong Realtor relationship to close out all remaining homes in unmanned community
- Consistent top producer across all price points and market conditions
- Developed and delivered dynamic, in-depth marketing presentations to executive management that provided key insights for product development and delivery to market
Sales Manager
Ryland Homes
San Antonio , TX
2003.03 - 2007.12
- Promoted from rookie sales representative to sales manager within three years
- Recognized by CEO as distinguished sales trainer and leader
- Repositioned lowest performing community in public relations crisis and made it a popular, high producing neighborhood.
Education
Bachelor of Arts - History
University of South Florida
Tampa, FL05.2022
Skills
- Sales Training and Leadership
- Interdepartmental collaboration
- Social media campaigns and events
- Market research and analysis
- Process Improvement
- Product re-positioning
Aviation
Student pilot preparing to solo
Timeline
Customer Service Representative
Ross Aviation
2018.03 - 2021.04
Sales Representative
Dreamfinders Homes
2017.05 - 2018.01
Sales Manager
Adam Wilson Homes
2016.01 - 2016.07
Sales Representative
Chesmar Homes
2013.04 - 2015.07
Sales Representative
Pulte Homes
2009.12 - 2013.04
Sales Manager
Ryland Homes
2003.03 - 2007.12
Bachelor of Arts - History
University of South Florida
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