Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Wendy Caldwell-Valentin

Wendy Caldwell-Valentin

Saint Paul,IN

Summary

Versatile Cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. With 30+ years cashier experience.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

8
8
years of professional experience

Work History

Cashier/salesperson

Vibe
08.2022 - 03.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Indiana Grand Casino
12.2017 - 05.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

School Cafeteria Worker

Greensburg Schools
09.2015 - 09.2016
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Served food according to temperature, safety, and presentation guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Provided exemplary service to students, staff, and visitors.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.

Education

Diploma -

Rancho High School
Las Vegas, NV
05.1981

Skills

  • Price Identification
  • Inventory Stocking
  • Product Location
  • Credits and Refunds
  • Work Task Prioritization
  • Cash Register Operation
  • Cooperative Attitude
  • Customer Transactions
  • Customer Relations
  • Billing and Payment Processing
  • Positive Interactions
  • Identification Checks
  • Answering Customer Questions
  • Cashier Abilities
  • Liquor Law Compliance
  • Customer Assistance
  • POS Systems
  • Resolving Discrepancies
  • PCI (Payment Card Industry)
  • Monetary Transactions
  • Checks Validation
  • Cash Drawer Management
  • Payment Collection
  • Shelving Items
  • Professional Telephone Etiquette
  • Ticket Sales
  • Suggestive Selling
  • Checking Out Customers

Timeline

Cashier/salesperson

Vibe
08.2022 - 03.2023

Cashier

Indiana Grand Casino
12.2017 - 05.2019

School Cafeteria Worker

Greensburg Schools
09.2015 - 09.2016

Diploma -

Rancho High School
Wendy Caldwell-Valentin