WENKE YU
Norwalk,CA
Summary
Well-qualified operations analyst, proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
3
3
years of professional experience
Work History
Operations Analyst
Dolphin Logistics Inc
08.2022 - Current
- Used SQL to centralize and streamline tracking of shipments, resulting in a 35% improvement in data accuracy and reporting efficiency
- Conducted detailed data analysis on transportation routes, leading to the identification of optimal routes and a 12% reduction in fuel costs; resulting in a 30% decrease in late deliveries
- Collaborated cross-functionally with finance and accounting teams to managed the complete billing cycle, from invoice creation to final statement generation, while consistently meeting deadlines.
- Developed and automated weekly performance reports using Power BI, providing actionable insights into reducing transportation costs for internal teams and clients.
- Updated the delivery process between carriers, warehouses and sales brokers using Excel.
- Facilitated seamless communication between local clients, shipping companies, and customs brokers to ensure accurate and timely cargo release.
Student Analyst
Edwards Lifesciences
01.2022 - 05.2022
- Merged 119 scribe notes from 2019 to 2022 together and analyzed them by using Python
- Used extract publicly available audit data from FDA databases to identify issues plaguing industry and competitors
- Visualized data through Tableau and generated reports detailing findings and recommendations
- Identified objectives by analyzing audit content, recall reports and failure investigations.
Project Assistant/Planning Dept.
Healthcare SC, LLC
06.2020 - 05.2021
- Used Excel to gather production data and materials for estimate and schedule development
- Managed SAP system to purchase, verify and revise orders
- Performed work according to production line schedules and established quality standards.
Education
Master of Science in Business Analytics -
Paul Merage School of Business, University of California - Irvine
Irvine, CA06.2022
Bachelor of Science in Business Administration, Risk Management, and Insurance | Marketing (Cum Laude Honor) -
Darla Moore school of business, University of South Carolina
Columbia, SC05.2020
Skills
SQL
Python
R,
Tableau
Advanced MS Excel / Google Sheets
SPSS
SAP
Sawtooth Software
Internship History
Assistant/Auto Insurance Dept. 05/2019-07-2019
China Life Insurance
- Created various documents to assist with pulled metrics data and presented insurance terms to customers for concise explanations of best placement for needed funds.
- Took part in and modified new insurance product term, this term won first place in an innovation competition and raised 10% of revenue for the company.
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Elementary
Timeline
Operations Analyst
Dolphin Logistics Inc
08.2022 - Current
Student Analyst
Edwards Lifesciences
01.2022 - 05.2022
Project Assistant/Planning Dept.
Healthcare SC, LLC
06.2020 - 05.2021
Master of Science in Business Analytics -
Paul Merage School of Business, University of California - Irvine
Bachelor of Science in Business Administration, Risk Management, and Insurance | Marketing (Cum Laude Honor) -
Darla Moore school of business, University of South Carolina
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