Wenwen Zong
Menifee,USA
Summary
Results-driven office professional with proven expertise in task management and strategic planning. Demonstrates exceptional communication skills, adept at engaging with customers and resolving logistical challenges. Proficient in data entry and Microsoft applications, complemented by strong leadership abilities. Bilingual in English and Chinese.
Overview
3
3
years of professional experience
Work History
Truck Dispatcher
Albertsons
Wildomar, USA
04.2021 - 03.2024
- Scheduling: Plan and manage the delivery and pickup of freight, considering the customer's needs and business costs
- Communicating with customers: Answer calls from customers, shippers, and brokers, and arrange delivery and pickup times
- Keeping drivers informed: Provide updates on road conditions and weather delays, and help drivers navigate them
- Monitoring driver logs: Keep records of drivers' daily logs and equipment availability
- Maintaining records: Keep digital records of shipments, drivers, working hours, and schedule details
- Resolving logistical issues: Help resolve any problems that arise, such as traffic or other delays
- Updating customer information: Update customer web portals with up-to-date information
- Ensuring driver safety: Ensure the safety of the drivers
Food Packager & Sales Associate
Albertsons
Murrieta, USA
09.2020 - 01.2021
- I am responsible for ensuring that the working environment is food-safe on a daily basis
- Check that the food stock is sufficient, and that the daily sales volume is meeting the specified target
Education
BACHELOR OF ARTS (B.A.) - INTERNATIONAL BUSINESS, Minor in innovation, technology, and supply chain
University of California San Diego
La Jolla, CA06.2024
Skills
- Microsoft
- Leadership
- Communication
- Data entry
- Management
- Strategic planning
- Researching
- Bilingual
Timeline
Truck Dispatcher
Albertsons
04.2021 - 03.2024
Food Packager & Sales Associate
Albertsons
09.2020 - 01.2021
BACHELOR OF ARTS (B.A.) - INTERNATIONAL BUSINESS, Minor in innovation, technology, and supply chain
University of California San Diego
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