Wenwood Jenkins
Maumelle,AR
Summary
As a Amazon associate I am experienced and trained in a variety of job areas in the Amazon FC. I am able to be flexible in the FC and use my knowledge to accomplish an exceed task. I can communicate verbally and transcribe clearly to establish a working plan while executing the objective successfully. I use my knowledge, confidence along with my best judgment when making decisions leaving room to adjust in order to strive for the best outcome.
Overview
8
8
years of professional experience
Work History
Night Grocery Clerk/Assistant Front Line Manager
Kroger
Little Rock, AR
04.2018 - 09.2021
- Developed a process to streamline on-the-job training in the department that cut associates' downtime by 15% while maintaining company policies
- Demonstrated the ability to be organized, and to work independently and with a team to provide a great atmosphere for both guests and team members, all while maintaining the overall appearance of the department.
Assistant Retail Manager
T-Mobile
Oro Valley, AZ
05.2016 - 02.2019
- Utilized Salesforce CRM to analyze customer data and assign leads
- Helped turn around underperforming retail stores within three months by engaging with community organizations and digital marketing campaigns through social media.
Ship dock (Chutes)
Amazon
Little Rock, AR
10.2022
- Worked at the ship dock outbound department as FC Associate, monitoring the health of the floor and maintaining high-performance standards to ensure less than 5% on package recycling
- Train new staff while monitoring the floor using real-time data analytics to ensure critical pull time is at 100% compliance.
Ship Dock (Vendor Return)
Amazon
Little Rock, AR
09.2021 - 10.2024
- Worked with a team of six to return unsold vendor products within a minimal period
- Processed problem-solved inventory within 24 hours to ensure items were returned to the right vendor or department.
Education
Salesforce Administrator Training Program -
Correlation One
Bachelor of Science in Business Administration with a concentration in Digital Marketing -
University Of Phoenix
Associates of Arts General Studies -
University Of Arkansas at Pulaski Technical College
Video and Photography, Multimedia, Diploma (US ARMY) -
Defense Information School (DINFOS)
Skills
Extremely skilled in training in Outbound Ship Dock at the positions of water spider, PG, and jam clearing
Strong work ethic
Work well with other associates and management
Focused on quality, safety and productivity
Experience in COS with an adoption of 90
-100% daily
Experience running the floor for PA keeping recirculation at or below 5%, in order to achieve the customer experience
Timeline
Ship dock (Chutes)
Amazon
10.2022
Ship Dock (Vendor Return)
Amazon
09.2021 - 10.2024
Night Grocery Clerk/Assistant Front Line Manager
Kroger
04.2018 - 09.2021
Assistant Retail Manager
T-Mobile
05.2016 - 02.2019
Salesforce Administrator Training Program -
Correlation One
Bachelor of Science in Business Administration with a concentration in Digital Marketing -
University Of Phoenix
Associates of Arts General Studies -
University Of Arkansas at Pulaski Technical College
Video and Photography, Multimedia, Diploma (US ARMY) -
Defense Information School (DINFOS)
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