Hi, I’m
WERLY HYPPOLITE
Atlanta,GA
Summary
Experienced Epic consultant with a strong track record in leading and delivering comprehensive clinical application training programs. Trusted by organizations to provide expert guidance and support in the implementation and optimization of Epic EMR systems. With over four years of hands-on experience, I have developed a deep understanding of the intricacies of Epic and its impact on healthcare workflows. Committed to ensuring seamless transitions and empowering healthcare professionals to effectively utilize Epic’s capabilities for enhanced patient care.
Overview
2
years of professional experience
1
Certification
Work History
Lebonheur Children Medical Center
Epic Go-Live Consultant | Prelude
10.2024 - Current
Job overview
- Demonstrated use of effective communication and interpersonal relations to achieve established goals.
- Provided support to the manager with locating and working their worqueues.
- Provided a one on one assistance to a providers on how to set up their workspace and thoroughly explained their workflow from schedule to signing of visit.
- Provided training to the Schedulers on how to merge two guarantors accounts.
- Trained front end users on the registration process, collecting insurance info, and ensuring patients are signing HIPAA and Phi forms, balancing their cash drawers and booking appointments and ensuring they close out batches for copays and other collections at the end of each day.
Corewell Health Wave 1
Epic Go-Live Consultant | Radiant
07.2024 - 08.2024
Job overview
- Boosted staff confidence in using EPIC Radiant through comprehensive documentation of procedures and best practices for reference during daily operations.
- Enhanced user adoption of EPIC Radiant, conducting comprehensive training sessions for medical staff.
- Supported Nuc-med techs on how to re-document on an ended exam through the recent exam activity.
- Increased efficiency within radiology departments through tailored configuration of EPIC Radiant tools.
- Enhanced user adoption of EPIC Radiant, conducting comprehensive training sessions for medical staff.
- Assisted X-ray, CT, US, MRI techs with Scheduling, Modifying Orders, Ancillary Orders, Begin/End Exam and Charge Capture.
Boston Children’s Hospital
Epic Go-Live Consultant | Prelude
06.2024 - 07.2024
Job overview
- Developed strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Reduced issue resolution timeframes by proactively identifying potential problems and implementing preventative measures.
- Facilitated knowledge transfer among team members, leading to improved overall performance in resolving complex technical issues.
- Improved client satisfaction by providing timely and efficient Epic Prelude support to healthcare professionals.
- Provided elbow support to staff's in registering patients, scheduling appointments, canceling appointments, creating telephone encounters, handling and responding to in-Basket messages, and closing cash drawers.
Memorial Hermann Wave 1
Epic Go-Live Consultant | Radiant
05.2024 - 06.2024
Job overview
- Assisted end users with customizing Techworlist and Schedule Order Reports
- Supported technologist on how to re-document on an ended exam through the recent exam activity.
- Assisted end users with setting up tech worklists and answering any workflow related questions as they arise
- Improved Technologist confidence by guiding them on how to order and administer contrast on an exam.
- Boosted staff confidence in using EPIC Radiant through comprehensive documentation of procedures and best practices for reference during daily operations.
Piedmont HealthCare
Epic Go-Live Consultant | ASAP
11.2023 - 12.2023
Job overview
- Assisted in achieving meaningful use objectives for hospitals implementing the Epic ASAP application through dedicated consultation services and tailored support plans.
- Contributed to successful Epic implementation by effectively managing go-live support tickets and resolving issues in a timely manner.
- Improved end-user adoption rates by conducting engaging training sessions on the Epic ASAP application for hospital staff members.
- Safeguarded sensitive data during go-live events by adhering strictly to HIPAA regulations while providing support to healthcare professionals.
- Ensured high-quality patient care during go-live periods by providing prompt assistance to physicians, nurses, and other clinical staff using the Epic ASAP application.
- Enhanced user experience by providing comprehensive Epic ASAP Go-Live support, addressing technical issues and concerns promptly.
University Hospital Cleveland Medical Center
Epic Go-Live Consultant | Radiant
09.2023 - 11.2023
Job overview
- Promoted patient safety by ensuring accurate electronic documentation through proficient use of the Epic Radiant system.
- Delivered exceptional customer service by promptly responding to inquiries from both internal team members and external clients.
- Improved user proficiency by delivering comprehensive at the elbow Epic Radiant training sessions.
- Assisted Radiology technicians on how to order and administer contrast on an exam.
RWJBarnabas Health
Epic Go-Live Consultant | Radiant
04.2023 - 06.2023
Job overview
- Continually optimized processes based on feedback from end-users, ensuring a user-friendly experience that maximized productivity.
- Escalated build, security and technical issues to the command center as they arise.
- Supported RAD Techs on how to re-document on an ended exam through the recent exam activity.
- Assisted RAD techs on how to order and administer contrast on an exam.
- Streamlined go-live processes by providing expert consultation, training, and support to endusers.
Education
Claflin UniversityOrangeburg, South Carolina
Bachelor Degree from Information Technology
05.2017
Skills
- Epic Go-Live Support
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Healthcare IT knowledge
- Clinical Workflow Optimization
- System Configuration
- Data Migration
- End-User Training
- Epic Prelude/Cadence
- Epic Radiant
- Epic Asap
- Time Management
- Positive Attitude
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Remote Support
- Help Desk Support
- Friendly and Patient
- Software Implementation
Certification
Certified Scrum Master
Timeline
Epic Go-Live Consultant | Prelude
Lebonheur Children Medical Center
10.2024 - Current
Epic Go-Live Consultant | Radiant
Corewell Health Wave 1
07.2024 - 08.2024
Epic Go-Live Consultant | Prelude
Boston Children’s Hospital
06.2024 - 07.2024
Epic Go-Live Consultant | Radiant
Memorial Hermann Wave 1
05.2024 - 06.2024
Epic Go-Live Consultant | ASAP
Piedmont HealthCare
11.2023 - 12.2023
Epic Go-Live Consultant | Radiant
University Hospital Cleveland Medical Center
09.2023 - 11.2023
Epic Go-Live Consultant | Radiant
RWJBarnabas Health
04.2023 - 06.2023
Certified Scrum Master
Claflin University
Bachelor Degree from Information Technology
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