Summary
Overview
Work History
Education
Skills
Timeline
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Wes Gardner

Wes Gardner

Nashville,TN

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Overview

6
6
years of professional experience

Work History

Truck Branch Rental Manager

Enterprise Truck Rental
08.2022 - 07.2023
  • Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
  • Implemented rental asset processes and cleanliness standards.
  • Grew business by 9% over 12 months by implementing targeted marketing.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Assistant Truck Branch Rental Manager

Enterprise Truck Rental
05.2019 - 08.2022
  • Coordinated daily rental operations of 300+ vehicle fleet.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
  • Placed sales calls daily and handled sales for incoming customer calls.

Assistant Branch Rental Manager

Enterprise Rent-A-Car
04.2018 - 05.2019
  • Supervised 10 employees on 10 hr shifts, overseeing efficiency of sales numbers and rental ready vehicles.
  • Provided exceptional customer service to customers, increasing customer loyalty 89%.
  • Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.

Management Trainee

Enterprise Rent-A-Car
05.2017 - 04.2018
  • Explained services and products to customers in friendly and engaging way.
  • Assisted established management staff with operational oversight, business development and process improvement strategies.
  • Created internal control of day-to-day transactions and punctually opened and closed business.

Education

Bachelor of Science - Communication & Leadership Studies

Kansas State University
Manhattan, KS

Skills

  • Customer Relationship Management
  • Team Coordination
  • Inventory Monitoring
  • Budgeting and Cost Control
  • Excellent Problem-Solving Skills
  • Inventory Control Processes
  • Accounts Payable and Accounts Receivable
  • Rental Pricing Strategies
  • Preventive Maintenance
  • Business Development

Timeline

Truck Branch Rental Manager

Enterprise Truck Rental
08.2022 - 07.2023

Assistant Truck Branch Rental Manager

Enterprise Truck Rental
05.2019 - 08.2022

Assistant Branch Rental Manager

Enterprise Rent-A-Car
04.2018 - 05.2019

Management Trainee

Enterprise Rent-A-Car
05.2017 - 04.2018

Bachelor of Science - Communication & Leadership Studies

Kansas State University

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Wes Gardner