Wes Yang
Saint Paul,MN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Bank Teller
Associated Bank
Hudson, WI
03.2026 - 06.2026
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
Front Desk Receptionist
Smash Hub
Saint Paul, MN
12.2024 - 11.2025
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Updated customer information in databases regularly to ensure accuracy of records.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Seasonal Worker
Amazon
Saint Paul, MN
11.2023 - 11.2024
- Loaded and unloaded trucks with heavy lifting equipment as needed.
- Reported any damaged shipments immediately to supervisor.
- Scanned barcodes on packages using RF scanners.
- Followed safety protocols when operating machinery or lifting heavy objects.
Assistant Tennis Coach
Saint Paul Urban Tennis
Saint Paul, MN
06.2023 - 08.2023
- Attended coaches meetings with other staff members to discuss tactics for upcoming games and matches.
- Developed game plans to be used during competitions.
- Instructed players on the fundamentals of tennis such as footwork, strokes, serves, volleys.
- Organized and supervised team practices, drills, and skill development sessions.
- Created individual goals and strategies for each athlete based on their strengths and weaknesses.
Retail Sales Associate
Gap Outlet
Eagan, MN
10.2021 - 05.2022
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled customer complaints in a professional manner.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Assisted customers with finding the right product for their needs.
- Created price tags and merchandise signs for new items.
Education
High School Diploma -
Metropolitan State University
Saint Paul, MNSkills
- Problem solving
- Appointment confirmation
- Visitor registration
- Call forwarding
- Appointment scheduling
- Customer service
- Listening skills
- Attention to detail
- Verbal and written communication
- Decision-making
Affiliations
- Highly rated pickleball player (4.88 DUPR rating)
- Played Varsity Volleyball and Tennis in high school (2 years each)
- Coummunity Service: Sunray Spooktacular Event, CubFood fundraiser, Hazel Park Halloween Party, Battle Creek Elementary Fall Carnival,
Languages
English
Professional
Hmong
Professional
Accomplishments
- Have high school diploma
- Award's in A honor roll with 3.72 GPA
- Petty Officer 3rd Rank for NJROTC
Timeline
Bank Teller
Associated Bank
03.2026 - 06.2026
Front Desk Receptionist
Smash Hub
12.2024 - 11.2025
Seasonal Worker
Amazon
11.2023 - 11.2024
Assistant Tennis Coach
Saint Paul Urban Tennis
06.2023 - 08.2023
Retail Sales Associate
Gap Outlet
10.2021 - 05.2022
High School Diploma -
Metropolitan State University