Wesley Berry
Upper Marl,MD
Summary
I am dynamic sales representative with over 7 years of experience with in the sales industry and 5 years of management experience. Successfully I've created a proven track record of exceeding sales targets and growing consumer portfolio. I am skilled in building strong customer relationships and negotiate a potential deal. I have also have developed an extensive knowledge in operating various CRM software to track sales performance and lead generation. I am seeking to leverage sales expertise to drive growth and become a key essential employee within the company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Design Leader
IKEA Group
2023.10 - Current
- Created engaging merchandise presentations to motivate impulse purchases to walk traffic consumers.
- Provided Salja Pro training and assisted with innovative kitchen designing software knowledge to store employee's.
- Prepared employee performance appraisals, providing actionable feedback.
- Oversaw operations within management, executive leadership and change management initiatives.
- Provided exceptional customer service and resolved customer complaints both professionally and effectively.
- Assisted with the opening of IKEA first CMP store in Annapolis MD in the Eastern region
- Identified team weak points and implemented corrective actions to resolve concerns.
Field Marketing Representative
Sales Partnership Inc.
2022.02 - 2023.08
- Provided timely reports on key performance indicators related to field marketing campaigns
- Planned outbound calling campaigns targeting prospective customers.
- Responsible for driving brand awareness through on-sit interaction, face-to-face interaction with American Express consumers and merchants
- Hubspot Sales Software Certified
- Maintain records of all sales leads and/or customer accounts
- Educate customers on how products or services can benefit them financially and professionally
- Averaging above needed KPI by 30% more in sales monthly
Brand Specialist
GMR Marketing
2020.01 - 2022.01
- Developed and enrich customer service experiences with clients and consumers
- Drive profitable sales, brand growth and loyalty for several business areas
- Promote business expansion opportunities to retailers and other merchants through successful field marketing programs
- Developed a skilled in field structure and maximized prospecting knowledge when locating consumers
- Created and managed relationships with customers, vendors, and partners to build brand loyalty
- Report weekly/monthly on the status of field marketing activities
Head Teller Supervisor
TD Bank
2017.08 - 2019.11
- Ensured all procedures and standards are followed by the teller team
- Assisted in administration of policies and procedures, performance management, vault cash management
- Handled ATM machines and office equipment administration
- Identified and worked on areas to raise the level of service provided
- Recognized sales and referral opportunities and referred customers
- Introduced customers to other bank team members to help meet financial needs
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
Education
Some College (No Degree) - Business Administration, Marketing
Bowie State University, Bowie, MD
Bowie, MDSkills
- Demonstrate good verbal and written communication skills
- Possess excellent organization, interpersonal and communication skills
- Process Improvement
- Recruitment and hiring
- Experience with Hootsuite software]
- Performance Management
- Marketing strategist experience
- Front Desk experience
- Customer Relations
- HubSpot Sales Software Certified
- Sales Development
- Lead prospecting
- Competitor research
Accomplishments
- TD Bank WOW Awards Ceremony Attendee 2019
- Certification for SR (Sales Revenue) at Beltsville Branch
- Selected with representing IKEA at Small Business Expo in DC
- Organizing a HBCU college tour seminar at IKEA in College Park
Certification
- [HubSpot Sales Certification], [Sales Partnership] - [2023]
Timeline
Sales Design Leader
IKEA Group
2023.10 - Current
Field Marketing Representative
Sales Partnership Inc.
2022.02 - 2023.08
Brand Specialist
GMR Marketing
2020.01 - 2022.01
Head Teller Supervisor
TD Bank
2017.08 - 2019.11
Some College (No Degree) - Business Administration, Marketing
Bowie State University, Bowie, MD
- [HubSpot Sales Certification], [Sales Partnership] - [2023]
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