Wesley Burket
New Haven
Summary
Results-driven professional with extensive experience in team leadership and complex problem-solving. Skilled in mentoring staff and implementing strategic initiatives that boost sales and optimize operational efficiency. Committed to fostering a collaborative environment for continuous improvement.
Overview
18
18
years of professional experience
Work History
Manager
Rudy's
New Haven, CT
02.2011 - Current
- Streamlined operational processes to enhance team efficiency and productivity.
- Mentored staff on best practices for customer service and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Led training sessions to improve employee performance and engagement across departments.
- Developed strategic initiatives to drive sales growth and enhance customer satisfaction.
- Collaborated with cross-functional teams to identify opportunities for process improvements.
- Analyzed market trends to inform product offerings and promotional strategies.
- Oversaw daily operations, ensuring compliance with company policies and safety standards.
Team Leader
Cablevision INC
Stratford, CT
05.2008 - 01.2011
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Streamlined workflow processes, resulting in improved team productivity and resource utilization.
- Developed training programs to mentor staff in best practices and compliance standards.
- Implemented performance metrics to assess team effectiveness and drive continuous improvement initiatives.
- Analyzed operational data to identify trends, inform decision-making, and optimize resource allocation.
- Facilitated communication between departments to ensure alignment on strategic goals and project timelines.
- Fostered a collaborative team environment that encouraged innovation and problem-solving among members.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
No Degree - History
Ursinus College
Collegeville06-2003
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Verbal and written communication
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
Timeline
Manager
Rudy's
02.2011 - Current
Team Leader
Cablevision INC
05.2008 - 01.2011
No Degree - History
Ursinus College