Wesley Dossett
Texas City
Summary
Dynamic and results-oriented General Manager with over8 years of experience in sales, management, and customer service within the equipment rental and energy efficiency sectors. Proven expertise in leading teams, optimizing operational efficiency, and driving revenue growth. Adept at building strong customer relationships, executing strategic business plans, and leading cross-functional teams to success. Seeking to leverage leadership experience and operational knowledge to drive business success in a challenging new role.
Overview
11
11
years of professional experience
Work History
General Manager
EquipmentShare
11.2022 - Current
- Lead daily operations for a fast-paced equipment rental and sales facility, overseeing a team of 15+ employees
- Develop and implement strategies to increase customer satisfaction, sales, and operational efficiency
- Drive revenue growth by building strong relationships with clients and providing tailored equipment solutions
- Spearhead operational improvements, reducing downtime by15% through better scheduling and resource allocation
Area Manager
EquipmentShare
11.2021 - 11.2022
- Managed operations across multiple branches, ensuring consistency in sales performance, customer service, and team productivity
- Led a team of sales representatives and service technicians, focusing on training and development to improve customer interaction and sales conversion rates
- Increased regional sales by 20% through the implementation of targeted marketing strategies and customer relationship management
Inside Sales Representative
EquipmentShare
11.2019 - 11.2021
- Managed sales pipeline for construction and industrial equipment rental
- Developed and maintained long-term relationships with key accounts, ensuring customer retention and repeat business
- Provided customer service and inside sales support
- Worked closely with the field team to ensure timely equipment delivery and satisfaction with services
Inside Sales Representative
Aerial Access Equipment, LLC
05.2015 - 11.2019
- Managed sales pipeline for construction and industrial equipment rental
- Developed and maintained long-term relationships with key accounts, ensuring customer retention and repeat business
- Provided customer service and inside sales support
- Worked closely with the field team to ensure timely equipment delivery and satisfaction with services
Owner
WESCO
02.2015 - 11.2016
- Owned and operated a subcontracting business focused on home inspections and energy efficiency improvements for clients through Entergy
- Provided clients with actionable insights for improving home energy performance and achieving cost savings
- Managed all aspects of business operations, including customer service, inspections, and compliance with safety and efficiency standards
Crew Lead
D&A Conservation
10.2013 - 01.2015
- Led a team responsible for performing insulation and energy efficiency work on residential properties
- Ensured work was completed safely and to high standards while maintaining strong communication with customers regarding project progress
- Contributed to reducing client energy consumption by 30% through the implementation of energy-efficient measures
Education
Associate of Science - Process Operating
Lamar Institute of Technology
Beaumont, Texas01.2019
Skills
- Team Leadership & Staff Development
- Sales & Revenue Growth
- Customer Relationship Management (CRM)
- Strategic Planning & Operations Management
- Negotiation & Contract Management
- Budget Management & Cost Control
- Energy Efficiency & Sustainability Solutions
- Equipment & Fleet Management
ADDITIONAL INFORMATION
Board Member, Chamber of Commerce of Texas City
Timeline
General Manager
EquipmentShare
11.2022 - Current
Area Manager
EquipmentShare
11.2021 - 11.2022
Inside Sales Representative
EquipmentShare
11.2019 - 11.2021
Inside Sales Representative
Aerial Access Equipment, LLC
05.2015 - 11.2019
Owner
WESCO
02.2015 - 11.2016
Crew Lead
D&A Conservation
10.2013 - 01.2015
Associate of Science - Process Operating
Lamar Institute of Technology
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