Summary
Overview
Work History
Education
Timeline
Generic

Wesley Dowodzenka

Colorado Springs,CO

Summary

Resourceful Bakery Operations Manager known for high productivity and efficient task completion. Specialize in workflow optimization, inventory management, and quality control to streamline bakery operations. Possess strong leadership, team-building, and problem-solving skills to excel in fast-paced environments. Committed to fostering positive workplace culture and exceeding customer expectations through effective communication and strategic planning. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

12
12
years of professional experience

Work History

Bakery Operations Manager, District Trainer, DMIT

Insomnia Cookies
Colorado Springs, CO
09.2023 - Current
  • Managed daily operations of the bakery including budgeting, scheduling, inventory management, product quality control and customer service.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations. Also, new DM audits.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Regularly communicated updates by organizing team meetings to discuss changes in bakery policies or procedures down through store level employees.
  • Created weekly and daily reports tracking key metrics, such as sales volume, profit margins, payroll costs, and labor hours worked.
  • Reviewed monthly financial P&L statements from each unit; tracked spending trends over time to identify potential cost-saving opportunities.
  • Supported NSOs at Corvallis, Cape Girardeau, and Seattle. Trained staff and helped the District Manager with any task that the store needed.
  • Provided leadership, guidance, and support to Bakery operation managers in order to meet company goals.

General Manager

Pet City Pets
Colorado Springs, CO
02.2023 - 09.2023
  • Recruited, interviewed and hired qualified staff for open positions.
  • Supervised employees through planning, assignments and direction.
  • Administered employee discipline through verbal and written warnings.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Designed sales strategies to improve revenue and retention.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Guided management and supervisory staff to promote smooth operations.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Store Manager

PetSmart.
Castle Rock, CO
05.2013 - 12.2022
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Education

Assocaite of General Studies -

Colorado State University - Pueblo
Pueblo, CO
05-2016

Timeline

Bakery Operations Manager, District Trainer, DMIT

Insomnia Cookies
09.2023 - Current

General Manager

Pet City Pets
02.2023 - 09.2023

Store Manager

PetSmart.
05.2013 - 12.2022

Assocaite of General Studies -

Colorado State University - Pueblo
Wesley Dowodzenka