Wesley Foster
Tampa,FL
Summary
Energetic Sales Representative offering demonstrated success by identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
7
7
years of professional experience
Work History
Strategic Accounts Representative
GeoSurgical
01.2021 - Current
- Responsible for managing a geographical territory of accounts across the US and identifying new deal opportunities with current and past customers.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Collaborated with other departments to address customer needs and service requests.
- Supported customer satisfaction through regular follow-up and communication.
- Developed and implemented strategies to improve customer retention and loyalty.
Bartender / Social Media Manager
The Study Ale House
08.2017 - 01.2020
- Increased customer engagement through social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Taught in-house employees strategies for successful internal and external communications.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Retail Sales Associate / Team Leader
Dick’s Sporting Goods
05.2016 - 08.2017
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
Bachelor of Science - Marketing/Management
University of South Florida
Tampa, FL06.2020
Skills
- Customer Engagement
- Complex Problem-Solving
- Active Listening
- Time Management
- Negotiation
- Organization
- Attention to Detail
- Critical Thinking
- Teamwork
- Data Analysis
Timeline
Strategic Accounts Representative
GeoSurgical
01.2021 - Current
Bartender / Social Media Manager
The Study Ale House
08.2017 - 01.2020
Retail Sales Associate / Team Leader
Dick’s Sporting Goods
05.2016 - 08.2017
Bachelor of Science - Marketing/Management
University of South Florida
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