Wesley Ghantt
Lincolnton,NC
Summary
Highly motivated service tech with 24 years of hvac experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels. Seasoned Service Manager bringing 7 years of hvac experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Service Manager
ACTION MECHANICAL CONTRACTORS INC
Charlotte, NC
08.2016 - 03.2022
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Recruited and hired top performers to add talent and value to department.
Lead Service Technician
Maye Heating And Cooling
Charlotte, NC
02.2014 - 08.2016
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Serviced hvac equipment for expedient repair and minimal downtime.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
HVAC Technician
Keith Browns Heating And Air Conditioning
Clover, SC
03.2001 - 01.2014
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
HVAC Technician
Gastonia Sheet Metal
Gastonia, NC
02.1997 - 02.2001
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Laid out and installed electrical connections and controls as part of hvac systems.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems and package units in commercial or residential buildings.
Education
High School Diploma -
Gaston College
Dallas, NCNo Degree - Basic Law Enforcement
Gaston College
Dallas, NCNo Degree - Emergency Medical Technology
Gaston College
Dallas, NCSkills
- Technical Support
- Contract Management
- Employee supervision
- Staff Management
- Upselling
Certification
Universal epa card
LG certified install,trouble shoot and commission VRF
Trane certified install,trouble shoot and commission VRF
York certified install,trouble shoot and commission VRF
Samsung certified install,trouble shoot and commission VRF
Mitsubishi certified M and P series install,commission
Mitsubishi certified VRF install,trouble shoot and commission
Trane certified Voyager commercial package systems
York certified commercial package systems
Carrier certified commercial package systems
fluke volt meter and flash arc safety certified
Fishing and hunting
I enjoy the outdoors fishing ,hunting and camping
I have two grand children that spend the weekends with me I enjoy teaching them to hunt and fish
Timeline
Service Manager
ACTION MECHANICAL CONTRACTORS INC
08.2016 - 03.2022
Lead Service Technician
Maye Heating And Cooling
02.2014 - 08.2016
HVAC Technician
Keith Browns Heating And Air Conditioning
03.2001 - 01.2014
HVAC Technician
Gastonia Sheet Metal
02.1997 - 02.2001
High School Diploma -
Gaston College
No Degree - Basic Law Enforcement
Gaston College
No Degree - Emergency Medical Technology
Gaston College
Universal epa card
LG certified install,trouble shoot and commission VRF
Trane certified install,trouble shoot and commission VRF
York certified install,trouble shoot and commission VRF
Samsung certified install,trouble shoot and commission VRF
Mitsubishi certified M and P series install,commission
Mitsubishi certified VRF install,trouble shoot and commission
Trane certified Voyager commercial package systems
York certified commercial package systems
Carrier certified commercial package systems
fluke volt meter and flash arc safety certified
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