Wesley Hawkins
NC
Summary
Supply chain operations leader supporting healthcare systems through inventory strategy, logistics, product standardization, and supply continuity. Leads and develops a 40-person team, partners with clinical and executive stakeholders, and uses SAP and reporting tools to improve service, control costs, and strengthen daily operations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Supply Chain Operations Leader
Duke University Health System
10.2016 - Current
- Provides leadership for supply chain operations and product management initiatives supporting a major academic healthcare system. Leads inventory strategy, logistics operations, product standardization efforts, supply continuity initiatives, and operational improvement programs across multiple clinical and operational departments.
- Leads, coaches, and develops a team of 40 supply chain professionals responsible for inventory management, distribution, receiving, replenishment, and customer support operations.
- Partners with executive leadership, clinicians, nursing leaders, procurement teams, and suppliers to address operational challenges and optimize supply chain performance.
- Directs daily logistics activities supporting the movement of 200–300 inbound shipments while maintaining high service levels and product availability. Reduced received package delivery by 50% through a process improvement initiative.
- Supports workforce planning, employee development, performance management, onboarding, training, coaching, and succession planning efforts to strengthen team performance and organizational effectiveness.
- Serves as a key member of the departmental leadership team, providing strategic oversight for personnel management, operational performance, customer service excellence, and fiscal stewardship.
- Serves on interdisciplinary committees to support hospital initiatives, operational planning, and strategic supply chain improvements.
- Directed safety initiatives, maintaining 793 days without an accident as of 10/1/2026.
- Improved employee engagement scores from 79% to 86% as measured by annual Culture Pulse survey through team development, communication, and employee recognition initiatives.
Supply Chain Product Analyst
Duke University Health System
01.2016 - Current
- Leads efforts to manage product recalls, back orders, manufacturer stockouts, and supply disruptions while ensuring continuity of patient care across the health system.
- Collaborates with procurement teams and suppliers to identify alternative sourcing opportunities and mitigate supply chain risk.
- Utilizes SAP and reporting tools to monitor KPIs, identify supply risks, evaluate inventory performance, and develop actionable recommendations.
- Analyze product utilization, inventory performance, supplier metrics, spending trends, and demand forecasts to support strategic and operational decision-making.
- Approved purchase orders, aligning them with budget targets, clinical needs, and organizational standards to support effective resource allocation.
Education
Bachelor of Science - Business Administration, Management (BSBM)
Western Governors University
UtahSkills
- Inventory Management
- Par Level Optimization
- Strategic Planning
- Process Improvements
- Continuous Improvements
- Expense Control
- Recruitment and Hiring
- Team Building
- Relationship Building
- Conflict Resolution
Certification
- Six Sigma Black Belt Certification
- Management Strategy Institute
- 2026
Accomplishments
- Reduced inventory investment by $800,000 (45%) through inventory optimization and replenishment improvements.
- Reduced stockout rates from 70% to 20% through implementation of a two-bin inventory management system.
- Led product standardization and value analysis initiatives supporting cost containment and operational efficiency.
- Successfully managed critical product shortages, recalls, and backorders across a complex healthcare environment.
- Strengthened collaboration among supply chain, procurement, clinical leadership, and vendor partners to improve service levels and product availability.
- Provided leadership continuity through manager-level oversight of personnel, operations, and strategic initiatives.
Timeline
Supply Chain Operations Leader
Duke University Health System
10.2016 - Current
Supply Chain Product Analyst
Duke University Health System
01.2016 - Current
Bachelor of Science - Business Administration, Management (BSBM)
Western Governors University