Wesley Jones
Gwynn Oak,MD
Summary
Dynamic Fire Alarm Technician Specialist with a proven track record at Covergint Technology, adept in circuit troubleshooting and preventive maintenance. Excelled in enhancing system efficiency and safety, demonstrating exceptional problem-solving abilities and teamwork. Skilled in fire alarm networking and security systems, consistently delivering top-notch service and technical expertise.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician Specialist 1
Covergint Technology
Chantilly, VA
12.2024 - Current
- Repaired and replaced defective components in fire alarm systems.
- Ensured that all work was completed in accordance with local codes and regulations.
- Ensured that all safety protocols were followed while working on live circuits.
- Troubleshot system malfunctions and determined necessary repairs or replacements.
- Replaced smoke detectors, heat detectors, pull stations and other related devices as needed.
- Conducted tests on fire alarm systems to identify any problems or potential hazards.
- Performed periodic inspections of fire alarms to ensure proper functioning.
- Programmed addressable control panels with computers.
Field Service Technician
Strat Security Services
Parkville, MD
02.2022 - 10.2024
- Performed annual and preventive system service maintenance
- Diagnosed and repaired mechanical issues according to industry standards
- Explained and demonstrated equipment operations to customer
- Performed on-site installation, routine maintenance and minor repairs to systems
- Documented repair methods and maintenance processes to improve support analysis
- Drove and maintained company vehicle, keeping in peak condition
- Wrote detailed service reports describing work completed, issues and recommendations
- Reviewed blueprints and manuals to repair and restore optimal functionality
- Analyzed equipment data to isolate and diagnose faults
- Perform service and maintenance on Burglar alarms, Fire alarms, card access and elevator recall service
- Perform burglar alarm,fire alarm and Elevator inspections as required
- Experience on Vista, Dsc, Radionics, Dmp, Bousch, IQ panel, Brivo, ITI, Edwards, Firelite, Silent Knight, Potter, Inovonics,Aiphone, Notifier, Starlink, Edwards EST, Telguard and Honeywell Fire .
Lead Service Technician
ADT Security Services
11.1987 - 01.2022
- Instructed customers on device's proper use and maintenance
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Provided effective demonstrations of alarm systems so that customers understood how to use each feature
- Remained familiar with common equipment software installations such as Silent Knight, Firelite, Honeywell Vista and Altronix Fire
- Inputted information from customer calls and onsite service visits into company's system using getag laptop
- Installed, tested and serviced alarm systems, ensuring that they functioned correctly
- Programmed and installed conventional and networked alarm monitors for fire, security and water
- Performed regular inspections to ensure alarm systems and equipment worked according to specifications
- Restored malfunctioning devices to original functionality and replaced as necessary
- Achieved proper alarm operation by testing hardware, connections and signals
- Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter db, meter and phone butt sets
- Demonstrated hands-on technical and mechanical skills, as well as experience with handling electronic devices and handhelds, among them desktops, workstations, iPad and iPhone
Education
High School Diploma -
Baltimore Polytechnic Institute
Baltimore, MD06.1978
Communications,Electronics Degree - Computer, Electronics, Communication
Arundel Institute of Technology
Baltimore, MarylandSkills
- Fire alarm systems
- Circuit troubleshooting
- Component replacement
- Preventive maintenance
- Safety protocol adherence
- Technical documentation
- System programming
- Equipment diagnostics
- Intrusion detection systems
- Problem solving
- Specification and schematics assessments
- Control panel operation
- Access control systems
- Fire alarm networking
- Fire alarm inspection
- Voice evacuation systems
- Security and burglar alarms
- CCTV
- Alarm testing
- Teamwork and collaboration
Certification
- OSHA Safety Certification - Occupational Safety and Health Administration.
- Fire Alarm Systems Certification – National Institute for Certification in Engineering Technologies.
Timeline
Fire Alarm Technician Specialist 1
Covergint Technology
12.2024 - Current
Field Service Technician
Strat Security Services
02.2022 - 10.2024
Lead Service Technician
ADT Security Services
11.1987 - 01.2022
High School Diploma -
Baltimore Polytechnic Institute
Communications,Electronics Degree - Computer, Electronics, Communication
Arundel Institute of Technology
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