Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Affiliations
Timeline
Generic

Wesley Letts

McMinnville,TN

Summary

Dynamic Manufacturing Production Supervisor with a proven track record at ULTIUM CELLS, recognized for driving operational efficiency through Lean Manufacturing and 5S principles. Achieved a notable reduction in safety incidents while enhancing employee engagement and supporting continuous improvement initiatives. Expertise in team leadership and performance evaluation ensures a motivated and productive workforce. Career focused on advancing manufacturing processes and safety standards.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manufacturing Production Supervisor

ULTIUM CELLS
Spring Hill, Tennessee
10.2023 - Current
  • Oversee daily operations of the production floor, managing a team of 20 employees in the battery production process.
  • Ensure strict adherence to safety protocols and quality standards, achieving 10% improvement in safety incident reduction over the past year.
  • Coordinate with cross-functional teams to meet production schedules and optimize machine efficiency, leading to a increase in production output.
  • Implement Lean Manufacturing techniques, including 5S reducing waste and increasing operational efficiency by (]%.
  • Monitor inventory levels and collaborate with the supply chain team to ensure the timely delivery of materials, minimizing production delays.
  • Conduct performance evaluations, provide coaching, and offer development opportunities to employees, resulting in a [X] % improvement in team morale and retention.
  • Lead and participate in continuous improvement initiatives, contributing to a [X]% reduction in cycle time and a (X) % increase in customer satisfaction.

Owner operator / entrepreneur

Gracie Barra Bellevue
Bellevue, TN
09.2021 - 09.2023
  • Managed daily store operations, including staffing, inventory control, sales tracking, and customer service, ensuring consistent store performance and meeting corporate goals.
  • Implemented training programs and development initiatives, resulting in an () % increase in sales and an (X]% improvement in employee productivity.
  • Developed and maintained relationships with key customers, driving repeat business and enhancing customer satisfaction scores.
  • Coordinated inventory and supply chain operations, ensuring products were stocked to meet demand while minimizing waste.
  • Achieved and exceeded sales targets year-over-year, contributing to a [X] % revenue increase for the store.
  • Spearheaded store-wide initiatives, including promotional events and marketing campaigns, that resulted in a () % increase in foot traffic and customer engagement.

Senior Customer Relations Manager

Toyota of Cool Springs
Franklin, TN
07.2014 - 11.2021
  • Supported daily operations and worked closely with the General Manager to maintain excellent customer service, and efficient workflows.
  • Led teams in executing company policies, procedures, and sales strategies, ensuring a positive customer experience.
  • Managed and scheduled team members, ensuring optimal staffing levels and productivity.
  • Coordinated with sales and marketing teams to align customer relationship strategies with business goals.
  • Monitored customer health scores and initiated proactive measures to address potential churn risks.
  • Monitored call center operations to ensure compliance with established standards.
  • Trained and mentored new hires in customer service excellence and CRM software usage.

Education

High School Diploma -

Amos P. Godby High School
Tallahassee, FL
06-1995

Skills

  • Production operations
  • Supervision
  • Team leadership
  • Process enhancement
  • Lean Manufacturing
  • 5S Implementation
  • Safety Compliance
  • Risk Management
  • Quality assurance
  • Continuous Improvement
  • Resource Management
  • Effective conflict resolution
  • Performance evaluation expertise
  • Production Planning
  • Scheduling
  • Employee Engagement
  • Motivation
  • Inventory Management
  • Supply Chain Management
  • Customer Relationship Management (CRM)
  • Manufacturing Software: MES
  • Microsoft Office Suite: Word
  • Microsoft Office Suite: Excel
  • Microsoft Office Suite: PowerPoint
  • Microsoft Office Suite, Outlook
  • Data Analysis Tools: Excel
  • Lean manufacturing

Certification

  • Certified Production Technician (CPT), Manufacturing Skill Standards Council
  • First Aid & CPR Certification

Additional Information

Fluent in English, Strong focus on sustainability and green manufacturing practices

Affiliations

  • Martial arts with a focus in Brazillian Jiujitsu
  • Working on FAA license
  • Coaching baseball/softball and Football

Timeline

Manufacturing Production Supervisor

ULTIUM CELLS
10.2023 - Current

Owner operator / entrepreneur

Gracie Barra Bellevue
09.2021 - 09.2023

Senior Customer Relations Manager

Toyota of Cool Springs
07.2014 - 11.2021

High School Diploma -

Amos P. Godby High School

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Wesley Letts