Wesley Letts
McMinnville,TN
Summary
Dynamic Manufacturing Production Supervisor with a proven track record at ULTIUM CELLS, recognized for driving operational efficiency through Lean Manufacturing and 5S principles. Achievements include a significant reduction in safety incidents, enhanced employee engagement, and strong support for continuous improvement initiatives. Expertise in team leadership and performance evaluation fosters a motivated and productive workforce dedicated to achieving excellence. Committed to advancing manufacturing processes and elevating safety standards across all operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manufacturing Production Supervisor
ULTIUM CELLS
Spring Hill, Tennessee
10.2023 - Current
- Oversee daily operations of the production floor, managing a team of 20 employees in the battery production process.
- Ensure strict adherence to safety protocols and quality standards, achieving 10% improvement in safety incident reduction over the past year.
- Coordinate with cross-functional teams to meet production schedules and optimize machine efficiency, leading to a increase in production output.
- Implement Lean Manufacturing techniques, including 5S reducing waste and increasing operational efficiency
- Monitor inventory levels and collaborate with the supply chain team to ensure the timely delivery of materials, minimizing production delays.
- Conduct performance evaluations, provide coaching, and offer development opportunities to employees, resulting in a 10-12% improvement in team morale and retention.
- Lead and participate in continuous improvement initiatives, contributing in reduction in cycle time and an increase in customer satisfaction.
Owner operator / entrepreneur
Gracie Barra Bellevue
Bellevue, TN
09.2021 - 09.2023
- Managed daily store operations, including staffing, inventory control, sales tracking, and customer service, ensuring consistent store performance and meeting corporate goals.
- Implemented training programs and development initiatives, resulting in increase of sales and an improvement in employee productivity.
- Developed and maintained relationships with key customers, driving repeat business and enhancing customer satisfaction scores.
- Coordinated inventory and supply chain operations, ensuring products were stocked to meet demand while minimizing waste.
- Spearheaded store-wide initiatives, including promotional events and marketing campaigns, that resulted in a () % increase in foot traffic and customer engagement.
Senior Customer Relations Manager
Toyota of Cool Springs
Franklin, TN
07.2014 - 11.2021
- Supported daily operations and worked closely with the General Manager to maintain excellent customer service, and efficient workflows.
- Led teams in executing company policies, procedures, and sales strategies, ensuring a positive customer experience.
- Managed and scheduled team members, ensuring optimal staffing levels and productivity.
- Coordinated with sales and marketing teams to align customer relationship strategies with business goals.
- Monitored customer health scores and initiated proactive measures to address potential churn risks.
- Monitored call center operations to ensure compliance with established standards.
- Trained and mentored new hires in customer service excellence and CRM software usage.
Education
High School Diploma -
Amos P. Godby High School
Tallahassee, FL06-1995
Skills
- Production operations
- Supervision
- Team leadership
- Process enhancement
- Lean Manufacturing
- 5S Implementation
- Safety Compliance
- Risk Management
- Quality assurance
- Continuous Improvement
- Resource Management
- Effective conflict resolution
- Performance evaluation expertise
- Production Planning
- Scheduling
- Employee Engagement
- Motivation
- Inventory Management
- Supply Chain Management
- Customer Relationship Management (CRM)
- Manufacturing Software: MES
- Microsoft Office Suite: Word
- Microsoft Office Suite: Excel
- Microsoft Office Suite: PowerPoint
- Microsoft Office Suite, Outlook
- Data Analysis Tools: Excel
- Lean manufacturing
- Manufacturing processes
- Operations management
- Machine operation
- Kaizen principles
- Labor relations
Additional Information
Fluent in English, Strong focus on sustainability and green manufacturing practices
Affiliations
- Martial arts with a focus in Brazillian Jiujitsu
Certification
- First Aid & CPR Certification
Certifications
Achieved Black belt in six sigma 11/2025
intro to cyber security through Google (coursera)
Timeline
Manufacturing Production Supervisor
ULTIUM CELLS
10.2023 - Current
Owner operator / entrepreneur
Gracie Barra Bellevue
09.2021 - 09.2023
Senior Customer Relations Manager
Toyota of Cool Springs
07.2014 - 11.2021
High School Diploma -
Amos P. Godby High School