WESLEY LOPACHUK
Simi Valley,CA
Summary
Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Parts Advisor/Key Holder
Advance Auto Parts
09.2022 - 06.2023
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Ordered parts for customers, repair shops and department for use in and equipment.
- Assisted customers in finding appropriate parts promptly.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
- Processed and reshelved return orders, checking for discrepancies, potential usage and issues
- Stocked and managed stock of parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Delivered merchandise to business locations for use in repairs or direct sales.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
Parts Advisor
NAPA Auto Parts - Genuine Parts
09.2017 - 08.2021
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Ordered parts from various distributors to fulfill demands.
- Processed and reshelved return orders,
- Handled retail and commercial sales
- Delivered parts
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Stocked and managed stock of parts.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Assisted customers in finding appropriate parts promptly.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Delivered merchandise to business locations for use in repairs or direct sales.
Parts Advisor
Shaver Automotive Group
01.2008 - 01.2010
- Customer service, sales slips and contracts, Internal/External software and terminal
- Inter store parts location and purchasing
- Stocking, organizing and maintaining parts sales area
Driver / Parts Delivery
CarQuest
01.2003 - 12.2008
- Contacted other stores to secure inter-company parts exchange
- Pick up and delivery of requested parts
- Machined/turned rotors and drums for automobiles and trucks
Sales Associate
Brown & Brown Chevrolet
01.2002 - 12.2003
- Sold new and used cars and trucks
- Selling and closing deals
- Monthly sales recap reporting
Education
High School Diploma -
VENTURE
San Ramon, CA01.1996
Skills
- Product Merchandising
- Forklift Operation
- Technical Acumen
- Operations Management
- Returns Processing
- Customer Service
- Training and Coaching
- Goal Setting
- Clean Driving Record
- Verbal and Written Communication
- Improving Customer Satisfaction
- Coordinating Paperwork
- Supply Orders
- Problem-Solving Skills
- Order Fulfillment
- Ordering Parts
- Vehicle Operations Knowledge
- Delivery Coordination
- Proficient in [Software]
- Vendor Relations
References
References are available on request.
Certification
- Certified Forklift
Timeline
Parts Advisor/Key Holder
Advance Auto Parts
09.2022 - 06.2023
Parts Advisor
NAPA Auto Parts - Genuine Parts
09.2017 - 08.2021
Parts Advisor
Shaver Automotive Group
01.2008 - 01.2010
Driver / Parts Delivery
CarQuest
01.2003 - 12.2008
Sales Associate
Brown & Brown Chevrolet
01.2002 - 12.2003
High School Diploma -
VENTURE
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