Wesley Matthews
Temperance,MI
Summary
Proven success in providing support in a fast-paced competitive environment. Experienced in customer service, data entry, and product improvement. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Project Coordinator/Inside Sales
Bay Controls LLC
Holland, Ohio
09.2024 - Current
- Worked as inside sales entering orders, creating purchase orders, and working with customers.
- Developed customized reports for shipments, orders, and product oversight.
- Interacted with customers to address and troubleshoot technical concerns.
- Coordinated sessions with clients to provide training and insight on products.
- Formulated approaches to relaunch an existing product through joint efforts with sales and marketing.
Summerfield Boys Varsity Assistant Coach
06.2024 - Current
- Created daily practice plans to enhance efficiency.
- Collaborated with head coach on game and practice situations
- Directed various competitive drills to boost game competitiveness.
- Facilitated team collaboration while overseeing event logistics.
Toledo Basketball Manager
The University of Toledo Men's Basketball
Toledo, Ohio
08.2021 - 03.2024
- Coordinate practices both at the University of Toledo and at away games
- Competitive scouting reports of future opponents
- Member of scout team, working with current players on development
- Support coaching staff with various tasks, demonstrating ability to work independently and collaboratively
Grounds Crew Member
Highland Meadows
Sylvania, Ohio
04.2019 - 09.2024
- Coordinated a large capital improvement project to create a better customer experience
- Able to manage a crew to perform various tasks
- Team members of 20+ individuals, ability to work with many different personality types to complete tasks
- Application of fertilizers, pesticides, herbicides, fungicides according to established safety procedures
Education
Bachelor of Business Administration - Professional Sales
The University of Toledo
Toledo, Ohio05.2024
Skills
- Strategic Planning
- Data Organization
- Interpersonal Communication
- Listening
- Completing Tasks
- Competitive
Timeline
Project Coordinator/Inside Sales
Bay Controls LLC
09.2024 - Current
Summerfield Boys Varsity Assistant Coach
06.2024 - Current
Toledo Basketball Manager
The University of Toledo Men's Basketball
08.2021 - 03.2024
Grounds Crew Member
Highland Meadows
04.2019 - 09.2024
Bachelor of Business Administration - Professional Sales
The University of Toledo
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