I am a Public Safety Emergency Communications Specialist with 23 years of experience in the field. Proficient in emergency dispatching procedures and requirements. I am a team player with a strong work ethic, great interpersonal skills, and skilled at working effectively unsupervised.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Public Safety Emergency Communications Specialist
Montgomery County Government
12.2001 - Current
Used Motorola PremierOne CAD software to input information from every emergency and non-emergency call into the system with exceptional detail and accuracy
Prioritized responses to public emergency and non-emergency calls to promptly dispatch police, fire and EMS while tracking data in real-time
Maintained updated knowledge through continuing education and advanced training.
Served as a mentor to new employees, sharing knowledge and expertise to help them excel in their roles as Emergency Communications Specialists.
Education
Bachelor of Arts - Communications
Howard University
Washington, DC
05-2001
Skills
Prioritizing situations
Verbal and written communication
Stress tolerance
Problem-solving
Information documentation
Dependable and responsible
Adaptability and flexibility
Emergency response procedures
Multitasking Abilities
Emergency protocols
Certification
CTO - Communications Training Officer
IAED Emergency Medical Dispatch (EMD) certified
IAED Emergency Fire Dispatch (EFD) certified
IAED Emergency Police Dispatch (EPD) certified
Licensed MIESS (Maryland Institute for Emergency Medical Services Systems)
Behavioral Health Associate Counselor-Alcohol Drug at Montgomery County GovernmentBehavioral Health Associate Counselor-Alcohol Drug at Montgomery County Government