Wesley Phelps
Your Pie
Columbus,GA
1
year of professional experience
Driven individual pushing to get the best results possible for all parties with quick and effective decision making skills. Well versed in team leadership with the skills to push towards a focused goal.
Work History
Manager
1 Month- Managed daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on food safety and preparation protocols.
- Coordinated staff scheduling to align with peak business hours, maximizing productivity.
- Fostered a positive work environment by promoting teamwork and open communication.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Shift Leader
1 Year- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Managed inventory levels and conducted regular stock assessments to minimize waste.
- Resolved customer inquiries and complaints promptly, enhancing overall dining experience.
- Maintained cleanliness and organization of work areas in compliance with health standards.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
High School Diploma
Skills
Customer Service
Staff management
Team leadership
Task delegation
Time management
Decision-making
Timeline
Manager
Your Pie
07.2026 - CurrentRead More
Shift Leader
Your Pie
07.2025 - 07.2026Read More
Hardaway High School
High School Diploma
Read More