Wesley Pierre
Fairless Hills,PA
Summary
Dynamic sales leader with a proven track record in driving revenue growth and cultivating enduring client relationships. Expertise in leading high-performing teams to consistently exceed sales targets while expanding market share and enhancing customer satisfaction. Known for strategic planning, adaptability, and effective communication, ensuring alignment and collaboration within teams to achieve exceptional results. Proficient in market analysis, lead generation, and negotiation, with a strong focus on delivering success in competitive environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager
T-Mobile
08.2024 - Current
- Lead and mentor a team of sales representatives, fostering a culture of high performance and continuous improvement.
- Develop and execute strategic sales plans to achieve business objectives and increase market share.
- Analyze market trends and customer needs to identify new business opportunities.
- Build and maintain strong relationships with key clients and stakeholders to enhance customer satisfaction and loyalty.
- Monitor sales performance metrics and prepare regular reports to senior management.
- Collaborate with marketing teams to create promotional campaigns and improve product visibility.
- Conduct training sessions and workshops to enhance the skills of the sales team.
Sales Manager/Recruiter
Pearl & Hoyt
07.2022 - 02.2024
- Oversee and coach sales representatives to achieve business sales targets.
- Train and develop sales representatives to execute face-to-face Direct marketing.
- Interview potential candidates and onboard new hires.
- Schedule and organize company events.
- Strategize and develop plans to hit monthly and weekly business targets.
- Create staffing schedules for company representatives.
- Develop and implement strategies for company growth.
Sales Specialist
SlightEdge Strategies
09.2021 - 08.2023
- Successfully fulfill sales responsibilities, including prospecting, building relationships with clients, and closing deals.
- Effectively communicate product features and benefits to potential customers.
- Consistently meet or exceed monthly sales targets.
Customer Service Representative
Dynata
03.2020 - 08.2021
- Act as a liaison, providing accurate and efficient product/services information, answering questions, and resolving any emerging problems faced by customer account.
- Handle a high volume of customer inquiries via phone, email, and chat, ensuring prompt and professional responses.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Identify opportunities to upsell and cross-sell products or services to enhance customer satisfaction and increase revenue.
- Collaborate with internal teams to address customer concerns and provide timely resolutions.
- Receive commendations from customers for excellent service and problem-solving skills.
Dining Services Director
Sunrise Senior Living
12.2016 - 01.2020
- Coordinate and oversee daily dining operations, ensuring a high standard of service and satisfaction.
- Train and mentor dining room staff, fostering a collaborative and customer-focused team environment.
- Collaborate with chefs and kitchen staff to accommodate residents' dietary preferences and restrictions.
- Implement quality control measures to maintain cleanliness and adherence to food safety regulations.
- Provide excellent customer service in a fine dining environment, enhancing the overall dining experience for residents.
- Develop strong interpersonal skills to effectively communicate with diverse clientele.
Education
Business Administration - Bachelor's degree
Lasalle University
Philadelphia, PA05.2021
Skills
- Management
- Recruiting
- Business development
- Outbound sales
- Remote
- Leadership
- Talent acquisition
- Communication skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Strategic planning
- Direct sales
- Sales planning
- Sales tracking
- Goal setting
- Account management
- Sales operations
- Rapport and relationship building
- Sales coaching
- New business development
- Analytical problem solver
- Performance management
- Solution selling
- Persuasive negotiations
- B to B sales
- Consultative sales
- Vendor management
- Promotional sales events
- Revenue forecasting
- Team oversight
Accomplishments
- Named "Manager of the Year" in 2024.
- Created a company-wide, comprehensive training program for all sales team members At Pearl & Hoyt
Certification
Property & Casualty License
Personal Information
- Willing To Relocate: Anywhere
- Availability: Anywhere
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Sales Manager
T-Mobile
08.2024 - Current
Sales Manager/Recruiter
Pearl & Hoyt
07.2022 - 02.2024
Sales Specialist
SlightEdge Strategies
09.2021 - 08.2023
Customer Service Representative
Dynata
03.2020 - 08.2021
Dining Services Director
Sunrise Senior Living
12.2016 - 01.2020
Business Administration - Bachelor's degree
Lasalle University